Business Details
About
Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.
Location
Hours
Reviews
4.4
824 reviews
5 stars
653
4 stars
44
3 stars
33
2 stars
25
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Alexa, Sammy, and Luis.
Food Quality
The food received positive feedback for being fresh, flavorful, and delicious, with particular highlights on specific dishes like the harissa avocado bowl.
Cleanliness
Many reviews noted the cleanliness of the restaurant, including the dining area and bathrooms, contributing to a pleasant dining experience.
Customer Experience
Overall experiences were overwhelmingly positive, with many customers expressing their intention to return and recommending the location to others.
Order Accuracy
Some customers reported issues with order accuracy, including missing items and incorrect preparations, indicating a need for improvement in this area.
- IIIsabella2 days ago5.0Thank you for the wonderful lunch! I will be back to try all the different toppings. Everything was fresh and delicious.
- CWCedric Warren5 days ago5.0Sara is amazing. Her service is always on point and she makes every visit easy. I’ll keep coming back to this location because of the way she takes care of people.
- GSGorjssglam StudiosNov 11, 20255.0Laura took care of me today at 5:20pm and I really appreciate her attentiveness to my needs. I let her know that I wanted fresh pita chips and she delivered without hesitation. I told her I would promise to write a review for the excellent customer service ✨✨💜💜
- AGAnthony GarciaNov 6, 20251.0I usually love CAVA, but this location was a huge disappointment, especially considering how pricey it is. I went today ( November 6 at 2:45 ) The manager (an older guy with semi-long hair and brown skin) was shockingly rude and unprofessional. When I first walked in, a customer was having an issue with his order, and instead of handling it respectfully, the manager argued with him and told him to “be more careful next time.” That was already a red flag. Then, when it was my turn to order, the cashier had an attitude the entire time. She didn’t offer pita bread, and when I politely asked for it, she acted annoyed. I also noticed I was charged more than usual for my regular bowl, so I asked the manager why. Instead of explaining, he told me to “step behind the counter and look at it.” I had no idea what I was even supposed to be looking at. The most unprofessional part came when I left and both the manager and cashier were literally staring at me and talking about me like it was high school gossip. Completely unacceptable behavior, especially from a manager. This location needs serious retraining or management changes. CAVA should hold its staff to a much higher standard than this.
- NPNathan PadillaOct 26, 20255.0Had an awesome experience here, thanks to Sammy and Alexa! They were super friendly and made the whole visit great. Sammy helped me out with my order and made sure everything was just right, and Alexa was so nice and welcoming. You can tell they both really care about the customers and enjoy what they do. Definitely made my day. shoutout to them for the great service!
Frequently Asked Questions About CAVA
What type of food does CAVA serve?
CAVA is a fast-casual Mediterranean restaurant offering customizable bowls, salads, and pitas with greens and grains.
Where is CAVA located?
CAVA is located at 4355 East Indian School Road, Phoenix, AZ 85018, United States.
What are CAVA's operating hours?
CAVA is open daily from 10:30 AM to 10:00 PM, but it is closed on November 27, December 24, and December 25.
Can I order food from CAVA online?
Yes, you can explore the menu and order ahead at https://order.cava.com/stores.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from CAVA?
Yes, CAVA has apps available on both Android and iOS platforms for easy ordering and loyalty rewards.
How can I contact CAVA for inquiries or feedback?
You can contact CAVA via email at hello@cava.com or by phone at +1 623-887-0695.
Are there other Mediterranean dining options near CAVA?
Yes, Zoes Kitchen is a nearby Mediterranean and Greek restaurant you might also enjoy.
What other services and stores are near CAVA that customers might visit?
Nearby you can find Sport Clips Haircuts of Arcadia for grooming and The Joint Chiropractic for wellness services.
Where can I grab a smoothie or dessert close to CAVA?
Jamba offers smoothies and health food nearby, and Nothing Bundt Cakes of Phoenix-Biltmore serves desserts close to CAVA.