Business Details
About
Chicken Wings Restaurant
Location
Hours
Reviews
3.3
144 reviews
5 stars
77
4 stars
5
3 stars
4
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Food Quality
While some customers praised the food as delicious and fresh, many reported issues with cold or incorrect orders, and even unsanitary conditions.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for mistakes.
Order Accuracy
A significant number of customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews mentioned the restaurant being dirty or poorly maintained, impacting the overall dining experience.
- RRRedNov 2, 20255.0Great service from Scottie. Very prompt!
- OGOrlando GarciaOct 27, 20251.0So had the employee that was answering the phone hang up on me because, I asked her to read me the menu. I had to call back three times to place my order. I called back to speak to the store manager and she told I don't have to eat there if I don't want to. I dont recommend this store under this management at all.
- AOAndres OrozcoOct 21, 20251.0Bad customer service they have such an attitude
- HHHailey HolidayOct 15, 20251.0Ordered a burger and noticed a dead fly in the meat after taking a bite.
- JWJason WilkinsSep 25, 20251.0Wasn't able to go in to pick up, so I placed an order via grubhub. Order came an hour later and was incorrect order. I called the restaurant to see if there was something they could do to make it right. I got an answer and explained briefly the issue and my name. I was put on hold for over 10 minutes. Then they answered as if for the first time, forgetting they were already checking on my order. After I explained that the order was partially wrong, she very quickly snapped at me that she wouldn't give me a refund for the order if it was only partially wrong. Then she said, "that doesn't even make sense." I never even asked for a refund yet at this point. I just wanted to understand my options. She told me they could remake the part that was wrong and I can come pick it up. I said that wouldn't work because I couldn't leave my house at the time to go get it. She then said she would take my name and number down to have the general manager call me the following morning to fix it. That was this morning. I was never called back. So that is either a by a lack of care by the associate from last night, or by the GM this morning. Sucks that they don't make things right when they mess up here. Definitely do not recommend at all.
Frequently Asked Questions About Buffalo Wild Wings 'GO'
What type of cuisine does Buffalo Wild Wings 'GO' offer?
Buffalo Wild Wings 'GO' is a chicken wings restaurant specializing in flavorful wings and American-style dishes.
Where is Buffalo Wild Wings 'GO' located?
It is located at 1950 W Indian School Rd, Ste 1A, Phoenix, AZ 85015, USA.
What are the operating hours of Buffalo Wild Wings 'GO'?
Buffalo Wild Wings 'GO' is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
How can I contact Buffalo Wild Wings 'GO' by phone?
You can call Buffalo Wild Wings 'GO' at +1 480-631-4737 for inquiries or reservations.
Does Buffalo Wild Wings 'GO' have an official website?
Yes, their website is https://www.buffalowildwings.com/locations/us/az/phoenix/1950-w-indian-school-road/sports-bar-1731/.
What social media presence does Buffalo Wild Wings 'GO' have?
Buffalo Wild Wings 'GO' has a Facebook page at https://www.facebook.com/374258865760026.
Are there any other Buffalo Wild Wings locations near Buffalo Wild Wings 'GO'?
Yes, there is another Buffalo Wild Wings nearby that also offers chicken and American restaurant options, providing more choices for wing lovers in the area.
What other dining options are near Buffalo Wild Wings 'GO'?
Nearby restaurants include El Autentico Sinaloense for Mexican cuisine, Subway for quick sandwiches, and Yin's Chinese Restaurant for Asian flavors, offering diverse dining experiences around Buffalo Wild Wings 'GO'.
What amenities are available near Buffalo Wild Wings 'GO' for customer convenience?
Nearby amenities include laundromats like Sun Shine Laundry, financial services such as TitleMax Title Loans and Western Union, as well as mobile phone stores like Boost Mobile, which can be helpful for customers handling errands before or after dining.
Can customers visit Buffalo Wild Wings 'GO' near public transit or shopping centers?
Buffalo Wild Wings 'GO' is situated in a commercial area with various retail and food establishments, such as CVS Pharmacy, Burger King, and Fry's Food Stores of Arizona, making it convenient for customers to combine their visit with shopping or shopping needs nearby.