Service was inconsistent, with many customers reporting long wait times and unresponsive staff.
Food Issues
Numerous complaints about incorrect orders, cold food, and unsatisfactory quality of dishes.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and unpleasant odors.
Staff Performance
While some servers received praise for their attentiveness, many others were criticized for being unprofessional and inattentive.
Atmosphere
The restaurant's atmosphere was often described as chaotic and noisy, detracting from the dining experience.
BR
Bernie Rivera
2 days ago
1.0
Service was bad I was waiting there for 45 min to get a drink and when Macy the bartender showed up she was rude having some personal problems after I had gotten her attention for service she got my drink and as replied thank you she ignored me and walk away… four drinks in she disappeared again and a guy name Mike took over and gave me my fifth beers come tha find out this is the manager as he came to me at thee end of this issue… well when I got my bill it came out to 30.55 mined wild herd is the cheapest beer they carry no way five beer came up to 30 dlls when I ask to speak to the manager “MIKE” show up talking bout I had more than five beers he said I had 7… so I ask to check the cameras he then said they don’t work and he doesn’t have a way to check them. As I walk into this location I knew it was bad!!! Restroom are dirty employees don’t care it smells bad at the bar I been a customer at Bdub for a long time and this location has been the worse experience I ever had of all locations I been.
AG
Angel Gallegos
4 days ago
1.0
Very Rude service it was slow a young skinny black kid was our server he walked by us 3 4 times never offered anything will not go back again I would go there often sit at rhe bar watch football don't recommend nobody to go there
JM
Jordan Mitchell
6 days ago
5.0
I had a great experience at Buffalo Wild Wings at Metro! Our server, Charles, was amazing. The service was fast, friendly, and super helpful. He walked me through the menu, gave great recommendations, and made sure I knew all the current specials. The food came out hot and delicious, and he checked on us just the right amount. Definitely one of the best servers I’ve had there ! thank you, Charles!
SF
Sarina Fox
Nov 12, 2025
1.0
Came in on Veterans Day for the free meal and had one of the worst experiences of the day. Both me and my partner are servers so we know how annoying Veterans Day can be and neither of us are quick to leave a bad review but we were both really frustrated with the service.
Immediately coming in the host went to seat us with a server. Had us follow her and went up to talk to what was supposed to be our potential server. She clearly looked like she did not want to take us. They talked for a few minutes and my partner and I felt so awkward we eventually offered to go sit at the bar too instead to try and not be annoying.
We get to the bar top and it takes the bartender a few minutes to even say hi, totally fine she looked busy and was entertaining other guests. She finally comes up to take our order and asks us what we want for food. We explain we were there for the Veterans Day meal and as we are ordering it she stops us, tells us she will take our order in a second, and then proceeds to go and chat with every other patron at the bar instead of just take our 10 boneless wing order first. As a server, this is genuinely the most mind boggling service I have ever lived through. Just felt like because we were getting something for free she assumed we were not worth her time bc we weren’t enough money which makes me sad as a server because even with tables I don’t think will tip I don’t make them sit and wait for no good reason. Macy was our bartender and I really am so disturbed by your service strategy. It’s one thing to just not give a table great service. It’s another to force them to wait around, ignore us while you laugh with other patrons, and give us the most dry responses. Please do better.
DG
Deyvis Guerrero
Nov 10, 2025
5.0
Today I had Rebekah attend us & she was amazing with swift & ease service of our food & drinks! Checked up on us several times in a timely manner even though we were there for a short period! If only I could have her each time I sat to eat!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Phoenix specialize in?
Buffalo Wild Wings in Phoenix specializes in Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Phoenix?
Buffalo Wild Wings is open Monday through Wednesday from 11:00 AM to 1:00 AM, Thursday through Saturday from 11:00 AM to 2:00 AM, and Sunday from 9:30 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Phoenix?
It is located at 2700 W North Ln, Phoenix, AZ 85051, USA.
What is the contact number for Buffalo Wild Wings in Phoenix?
You can reach Buffalo Wild Wings at +1 602-944-4260.
Can you take out food from Buffalo Wild Wings in Phoenix?
Yes, Buffalo Wild Wings offers takeout services at this location.
Where can I find nearby hotels when visiting Buffalo Wild Wings?
Nearby hotels include Premier Inns Metro Center, Four Points Sheraton Hotel Phoenix, Homewood Suites by Hilton Phoenix-Metro Center, MainStay Suites, and Radisson Hotel Phoenix North, which provide convenient accommodation options close to the restaurant.
Are there other sports bars near Buffalo Wild Wings in Phoenix?
Yes, Metro Sportz Bar and Hooters are nearby sports bars where you can enjoy drinks and watch games as well.
What nearby restaurants can I visit along with Buffalo Wild Wings?
Other nearby restaurants include Olive Garden (Italian cuisine), Raising Cane's (fast food chicken), Dos Arboles Restaurant & Cantina (Mexican food), Texas Roadhouse (steakhouse), and Filibertos Mexican Food.
Is there parking or automotive service near Buffalo Wild Wings in Phoenix?
Yes, there are automotive services nearby including Brake Masters, Community Tire Pros & Auto Repair, Big Brand Tire & Service, and AGD Auto Glass & Tint Co. These can assist with vehicle maintenance while you dine.
How can I learn more or stay updated about Buffalo Wild Wings in Phoenix?
You can visit their official website, or follow their Facebook page for updates and promotions.