BoSa Donuts

4.2
946 reviews

About

Donut ShopCoffee ShopBakerySandwich RestaurantJuice ShopBreakfast Restaurant
BoSa doesn’t try to reinvent donut recipes or show off donut bravado with culinary skills, they just simply make the perfect donut. Whether you’re in Chandler, Gilbert, Mesa, Tempe, Casa Grande, Phoenix, or Scottsdale, you’ve got access to BoSa 24/7!

Location

BoSa Donuts
3701 North Central Avenue, Phoenix, AZ
85012, United States

Hours

Reviews

4.2
946 reviews
5 stars
580
4 stars
168
3 stars
71
2 stars
35
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful service, particularly from younger staff members, leading to a negative experience.

Product Quality

While the donuts are frequently praised for their taste and variety, there are complaints about inconsistent quality, including stale or poorly made items.

Pricing Issues

Customers expressed frustration over high prices, including extra charges for light ice and increased costs for donuts.

Cleanliness

Several reviews noted that the store appeared messy and unkempt, detracting from the overall experience.

24-Hour Availability

The 24-hour service is appreciated by many, especially for late-night cravings, but some customers feel it compromises staff quality and safety.
  • BN
    Benjamin Nimtz
    3 days ago
    4.0
    Der Laden hat 24 Stunden offen, was echt cool ist. Geschmacklich waren die Donuts okay, aber eben nur Mittelmaß.
  • EE
    Elena
    5 days ago
    5.0
    Yummy sweets and I love your tea and coffee your jalapeño ham croissants are delicious
  • ZS
    Zeal Summit
    Nov 16, 2025
    2.0
    I go to a Bosa almost every night and order the same thing. This particular night I landed here. They charged me a $1 for a single pump of caramel which no other location has done it’s always 50 cents or free. Then proceeded to tell me she only charged me for one pump like she was saving me money. Then I got my sandwich and it was ham and not turkey. I would never order ham because it’s against my religion I even said it twice. When I went back in she seemed annoyed as if I did something wrong. Like no you aren’t listening. The food is not cheap i spent $24 on just a meal for myself drinks, a sandwich and a donut and you think I’m the problem? Won’t be back saving as AVOID 11/16/2025 at 8:15 pm
  • MM
    MVC
    Nov 8, 2025
    1.0
    My sister who is an angel which is why it’s me doing this and not her, ordered donuts for her students. She was at work so realistically she couldn’t go pick up the donuts so her boyfriend went instead. Once he arrived and tried to take the order, he showed them proof he was a relative and even had my sister on the phone to confirm. The staff did not give him the donuts anyway, they where incredibly rude and denied everything he said, they didnt even try to understand and he was forced to eventually buy donuts for the students at another place. Spending about $200. That’s not everything… my sister tried getting a refund but that was also denied because apparently it is a “merchant rule.” wow, a merchant rule? What’s the rule? I have to physically be there and provide a dna test to confirm that’s my order? Was it so hard to understand that my sister wasn’t available probably because of work hours and she had someone else pick them up for her? Is there not enough humanity inside to consider a bit of leeway for such respected rule and just give the donuts to a relative of the customer? Cool rule, my sister lost $100 thanks to it. I hope the staff enjoyed the donuts that was meant for the students. Good day.
  • LC
    Lupe Carrillo
    Oct 26, 2025
    1.0
    When I go through the drive through there is never an issue of ordering Taro AND coconut smoothie. When I placed my order on uber eats there is no option for that. So I placed the order for taro smoothie as soon as I placed it I called and asked them to add coconut.. the lady said they don’t have those flavors I said I know, but can you add coconut to it please. She said “we don’t do that here” then I said well. Every time I go through the drive-through. It’s fine. You guys always just disclaimer that if I don’t like it. I can’t refund it or return it. So then she’s like well. Let me go get your order, so she goes pulls my ticket and she tells me that the guy already made my order you. I literally called the moment. I placed that order, so I don’t know how smoothie and croissant breakfast can be done in less than a minute. Lady just didn’t feel the need to help make one quick adjustment… Needless to say I’ll just go out my way and start to order from boss on camelback cause this one always has shitty customer service…. Side note… Bosa can you add taro coconut please trust it will sell.

Frequently Asked Questions About BoSa Donuts

Where is BoSa Donuts located?

BoSa Donuts is located at 3701 North Central Avenue, Phoenix, AZ 85012, United States.

What are the operating hours of BoSa Donuts?

BoSa Donuts is open 24 hours a day, 7 days a week, allowing you to enjoy donuts anytime.