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Arby's

4.0
(920 reviews)

Business Details

3348 W Bell Rd, Phoenix, AZ
85023, United States
(602) 491-9681

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3348 W Bell Rd, Phoenix, AZ
85023, United States

Hours

Reviews

4.0
920 reviews
5 stars
468
4 stars
208
3 stars
107
2 stars
44
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Food quality is inconsistent; while some reviews highlight fresh and tasty items, others report poor quality and issues like food poisoning.

Cleanliness

Several customers noted that the location is clean and well-maintained, contributing positively to their experience.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru, impacting their overall satisfaction.
  • DV
    David Verwer
    Feb 20, 2026
    5.0
    Clean restaurant, friendly staff, delicious food.
  • TC
    The Cooks
    Feb 19, 2026
    1.0
    Food was room temperature and the forgot both of our frys and seed like they didnt want to be there. Will not be goong back to this location ever again
  • AC
    Autumn Cunningham
    Feb 9, 2026
    5.0
    Kristina is so awesome! She was running her butt off last night and made sure I got 5 star service! She herself deserves a raise! Thank you for making our experience awesome!
  • JB
    jen barrera
    Jan 18, 2026
    1.0
    Dine in need doors do not close as listed but at 8:00pm please update to 8pm instead of 9
  • CR
    Cody Richey
    Jan 17, 2026
    1.0
    This location can't get an order right to save themselves. I'm done coming here.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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