Arby's

4.0
914 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3348 W Bell Rd, Phoenix, AZ
85023, United States

Hours

Reviews

4.0
914 reviews
5 stars
466
4 stars
207
3 stars
108
2 stars
44
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being fresh and enjoyable while others were criticized for being poorly prepared or causing illness.

Customer Service

Service experiences varied widely; some customers praised friendly staff, while others reported rude and unprofessional behavior from employees.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some customers noting a well-maintained dining area.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow even when the restaurant was not busy.
  • K2
    Kimber 2303
    Dec 30, 2025
    1.0
    This location is absolutely trash. First they tried to hand me a drink completely covered and dripping with soda. Because I’d love to have that all over my truck! Then a young lady (no name but African American) told me to go park in the Handicapped parking spot! I told I could not so where should I park? She then with attitude said “on that side of the building”. Then after 20mins of waiting I go inside to check on my food and magically there it is ready!!! Oh and the fries were black burnt!!!
  • RO
    Roberto Oliva
    Dec 28, 2025
    1.0
    Constantly will get your order wrong and missing items.
  • JM
    Jihan McNeal
    Nov 14, 2025
    3.0
    Now, im not the biggest fan of Arbys BUT, the fried Turkey sandwhich and the French dip are the only things I will buy from them. You cant fail withbthise two items.
  • AS
    Ace Self Storage
    Sep 29, 2025
    5.0
    Food was fresh and everything came out quick!
  • MC
    Mary Cibrian
    Sep 12, 2025
    1.0
    June opened the window dis not even tell me the total, I handed her the money and she reached out but did not grab the money and she closed the window as I was waiting for her to grab it. Communication goes a long way.