Arby's

4.0
1881 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6850 N 35 Ave, Phoenix, AZ
85017, United States

Hours

Reviews

4.0
1,881 reviews
5 stars
943
4 stars
428
3 stars
239
2 stars
99
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for better staffing and training.

Food Quality

While some customers praised the food, others complained about cold, old, or poorly prepared items, suggesting inconsistency in food quality.

Customer Experience

Mixed reviews on staff friendliness; some customers had positive interactions while others reported rude or unhelpful service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting overall customer satisfaction.

Pricing Concerns

Customers noted that food prices can be high, especially without coupons, leading to mixed feelings about value for money.
  • JA
    Joan Abney
    4 days ago
    1.0
    Stole about $30. Paid $38 got less than $8 worth of food. Less than that was correct to my actual order. No one answers the phone.
  • JR
    Jon Richardson
    6 days ago
    3.0
    Curly fries where old and gyro bread stail had to wait a long time in drive thru so no reason everything shouldn't have been fresh
  • AH
    Andrew Harrison
    Dec 27, 2025
    1.0
    Place for sure.. gonna be closed down
  • KJ
    Katie Jewkes
    Dec 15, 2025
    1.0
    The last 4 times I have tried to go through their drive thru…in the past 2 weeks…, when it’s been 2hr before their “said to be” business hours and actual closing time… (according to their signage and google and website time…) upon arriving at the drive through…,with still 40 mins before their stated business hours… when arriving at the drive through they have said they are closed and can’t take orders. So basically if you want Arby’s an hour before they say they close just go to another fast food place. And save yourself the gas! That’s all. :) Take in mind…. Never easily annoyed.., but after multiple attempts and frustrations.. just know this review is only trying to save you and or any fellow people from some time!
  • RF
    Richard Farlow
    Dec 2, 2025
    4.0
    The ham and cheese is excellent. Coupon mailer was recieved in the area that day with large discounts. Arby's was not prepared for the traffic they generated so the wait was long. The front line worker was excellent in handling it.