Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for better staffing and training.
Food Quality
While some customers praised the food, others complained about cold, old, or poorly prepared items, suggesting inconsistency in food quality.
Customer Experience
Mixed reviews on staff friendliness; some customers had positive interactions while others reported rude or unhelpful service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting overall customer satisfaction.
Pricing Concerns
Customers noted that food prices can be high, especially without coupons, leading to mixed feelings about value for money.