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Arby's

4.0
(1893 reviews)

Business Details

6850 N 35 Ave, Phoenix, AZ
85017, United States
(602) 841-8129

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6850 N 35 Ave, Phoenix, AZ
85017, United States

Hours

Reviews

4.0
1,893 reviews
5 stars
951
4 stars
428
3 stars
239
2 stars
100
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect ingredients, and unsatisfactory meal preparation.

Positive Staff Interactions

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.

Operational Problems

Several customers noted operational challenges, such as being out of menu items and confusion regarding business hours.

Pricing Concerns

Customers expressed concerns about high prices, especially when orders were incorrect or unsatisfactory.
  • RG
    Rhonda Green
    4 days ago
    5.0
    Great service
  • DB
    Dickie Bear
    Feb 10, 2026
    1.0
    How on earth can EVERY Arby's restaurant in ALL of metro phoenix, bo out of chicken? Sounds like horrible district management. There's ABSOLUTELY NO EXCUSE for EVERY SINGLE RESTAURANT to be out of chicken for TWO DAYS. Someone HIGHER UP needs to be FIRED, for letting this happen.
  • TK
    Tameka King
    Feb 7, 2026
    1.0
    They need to fix their shake machine I drove 10 miles to their restaurant and couldn't get what I came for big disappointment
  • KK
    Katrina
    Jan 27, 2026
    2.0
    My french dip sandwich is always disgusting. Today it had barely any meat one half of it had like a little bit of meat on part of it. It's always slimy like they heated it up inside the wrapper. I don't understand what happened to this Arby's because it used to be good and now I'm dissatisfied every time I go and I don't even know why I go back anymore. Worst french dip ever. No wonder the place was a ghost town. No other customers no other cars. Every time I go there either the bread still or they put no meat on the sandwich that cost $14. I don't understand.
  • JA
    Joan Abney
    Jan 8, 2026
    1.0
    Stole about $30. Paid $38 got less than $8 worth of food. Less than that was correct to my actual order. No one answers the phone.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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