Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
988 reviews
5 stars
481
4 stars
212
3 stars
138
2 stars
44
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Management Concerns
Feedback indicated that management, particularly a manager named Sammy, was often perceived as hostile and unprofessional.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items.
- MCMarisa ConleyJan 4, 20265.0The last time I went to Arby's it was to see and verify the sign on the door saying they were permanently closed and they were closed for the day! I've been going to this Arby's all my life text my mother growing up mostly antecedent place close down really hurt my heart 🥺 very sad to see it go. If you seen the candles🕯️🕯️🕯️🕯️🕯️🕯️🕯️ that was me🙏🏼💪🏽
- SSSunnieDec 28, 20251.0This business is closed! Drove 10 miles to get to it and it's closed but not on the website.
- VWVashi WorleyDec 24, 20255.0I love Arby's roast beef, potato cakes, and chicken sandwiches.
- JGJaime GarciaDec 21, 20251.0Im so upset! Arby's at this location is permanently closed. Rhis was the only Arby's around for miles and miles so I find it hard to believe it was underperforming just because we're in the hood, but I think I'm giving up on Arby's entirely since they gave up on us. Shame on you! Arby's used to get a lot of my business and I don't know how many of them you shut down in Phoenix, but I won't be traveling anywhere to eat at them anymore after what you've done to us
- SKShawn KendallDec 20, 20251.0They went out of business and shut the doors