Location.com logo
Brand Certified

Arby's

4.1
(1312 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

3826 E Thomas Rd, Phoenix, AZ
85018, United States
(602) 957-0135
http://www.arbys.com/locations/us/az/phoenix/3826-e-thomas-rd/store-219
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3826 E Thomas Rd, Phoenix, AZ
85018, United States

Hours

Reviews

4.1
1,312 reviews
5 stars
686
4 stars
322
3 stars
145
2 stars
62
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef sandwiches and curly fries, but there were complaints about inconsistency and freshness.

Customer Service

Service quality varied significantly; while some praised friendly staff, many reported rude behavior and long wait times.

Cleanliness

The restaurant was often noted as clean, but some reviews mentioned dirty tables and unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, particularly in the drive-thru.

Value

Some customers felt the prices were reasonable, while others complained about high costs and poor portion sizes.
  • GC
    Geof Jones customs
    1 day ago
    5.0
    Always good
  • PM
    Paul Mark
    4 days ago
    1.0
    What a crappy restaurant no customer service food is disgusting over priced and cold won’t be returning
  • MM
    Mimi
    Feb 14, 2026
    5.0
    Had a great lunch here! The food was good, the employees were friendly and the food was fast. Place is clean.
  • CG
    c g
    Feb 4, 2026
    5.0
    Great food...we love their curly fries 🍟
  • LZ
    Les Zimmerman
    Jan 11, 2026
    1.0
    Used to come here all the time. NEVER AGAIN ! My usual order : chicken bacon swiss, PLAIN. chicken, bacon, cheese, only. no sauce, no tomato, no lettuce, no nothing else. Always the same. Last few times they had to put sauce on it and they did not expect me to bring it back ea/time, but I did. 4th time in a row that happened, i gave them the sandwich back and left. will never return to this place ever again EVER !!!
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others