Customer Service
Many customers praised the friendly and attentive service from staff, particularly highlighting managers like Sonika and Aiden for their positive interactions.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and delicious items, others reported stale or cold food, particularly with fries and sandwiches.
Drive-Thru Experience
The drive-thru service received criticism for being slow and sometimes disorganized, with several customers expressing frustration over long wait times and incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned unsanitary conditions and issues with the dining area.
Management Issues
Several reviews pointed out problems with management style and staff treatment, suggesting a need for better training and oversight.