Brand Certified
El Pollo Loco
3.9(1548 reviews)
Certified by El Pollo Loco • Apr 12, 2026
Business Details
5009 W McDowell Rd, Phoenix, AZ
85035, United States
Certified by El Pollo Loco • Apr 12, 2026
(602) 353-1484
Certified by El Pollo Loco • Apr 12, 2026
https://restaurants.elpolloloco.com/az/phoenix/5009-w-mcdowell-rd
Certified by El Pollo Loco • Apr 12, 2026
About
Certified by El Pollo Loco • Apr 12, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Apr 12, 2026
Hours
Certified by El Pollo Loco • Apr 12, 2026
Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM
Reviews
3.9
1,548 reviews
5 stars
783
4 stars
335
3 stars
172
2 stars
85
1 star
173
- GOGlendy OjedaMar 30, 20261.0I enjoyed the food and I liked being in the restaurant but I don’t know what was going on but the manager seemed really aggravated. I noticed that the manager was yelling at her cashiers, and it made me feel a little off. But besides that I really enjoyed the food and service.
- ESEvaristo SolanoMar 26, 20264.0Be ready to share the food with the flies
- TSTeodpro SierraMar 5, 20265.0Alex el muchacho que atiende en la venta es muy amable me sorprendió su profesionalismo fui el último en comprar y fue amable en todo momento muchas gracias. seguro que volveré
- MGMosie GallegosFeb 28, 20261.0Thanks for the reviews was just about to go eat here and from what it sound like no thanks ! Pulled up and already started off with bad service so drove off read reviews and not coming back
- VVVickiFeb 27, 20262.0Plain white walls. Zero decor.blah Used to be my favorite so when I stumbled across this I had to stop in Breast are really small , 2 tortilas (not 3) & almost no meat wings. 32 $ for 2 , 2pc combos paying higher prices for less food is insane, never again. I own a restaurant and understand rising costs but this is wrong. I haven't lowered my quantity, haven't shrunk my portions, I had to raise my prices a little but the customers are happy because we're not hitting them from all directions.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco in Phoenix, AZ is open daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online or through a mobile app for El Pollo Loco?
You can order online via their menu page or use the El Pollo Loco app available on the App Store for quick ordering and rewards.
What types of payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards for payment.
Where is El Pollo Loco located in Phoenix?
El Pollo Loco is located at 5009 W McDowell Rd, Phoenix, AZ 85035, USA.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco provides a drive-through service for customer convenience.
Who can I contact for catering services at El Pollo Loco?
El Pollo Loco offers catering services; you can contact them via email at epl3755@eplfranchisee.com or phone at +1 602-353-1484.
What nearby Mexican restaurants can I explore around El Pollo Loco?
Nearby Mexican restaurants include Polibertos Taco Shop, Diana's Bakery, Tacos El Pillo #2, Taqueria EL Compadre, and Tortillas Rosario. These spots offer additional authentic Mexican dining options to enjoy before or after your visit.
Are there any hotels close to El Pollo Loco for overnight accommodation?
Yes, nearby hotels include La Quinta Inn and Suites by Wyndham Phoenix I-10 West, InTown Suites, and Days Inn by Wyndham Phoenix West, which are convenient options for travelers visiting the area.
What other dining options are available near El Pollo Loco?
Other nearby dining options include Sonic Drive-In for burgers, Domino's Pizza for pizza, Best Wok Chinese Restaurant for Asian cuisine, and Wendy's fast food restaurant, giving a variety of choices in the vicinity.
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