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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(680 reviews)

Business Details

(801) 243-6038
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1543 E Bethany Home Rd, Phoenix, AZ
85014, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.7
680 reviews
5 stars
341
4 stars
112
3 stars
53
2 stars
47
1 star
127
  • MT
    Michael Trimble
    Apr 4, 2026
    5.0
    Donuts are fresh & delicious. Plenty of options. Great coffee without Starbucks prices! Great location but the parking is a little cramped.
  • KG
    khalid gamaa
    Mar 25, 2026
    1.0
    During busy hours, the staff can’t handle the pressure long lines, wrong orders, and visible frustration. When it’s slow, the service is actually good, so this looks like a management and training issue, not the employees. If you can’t handle high volume, don’t take so many orders at once. Customers are paying for a service that isn’t being delivered properly. I believe training and training for high-pressure work is very important if you want to take Franchise as like Dunkin’ Donuts you wanna be sure that your employee is ready for a long line orders and A lot of customers in the same time maintaining the quality.
  • NK
    Nudrat Khan
    Mar 11, 2026
    1.0
    I’m extremely disappointed with this location’s policy regarding ice in drinks. Corporate Dunkin’, this really needs to be addressed. When a customer specifically asks for a drink with no ice, it shouldn’t be difficult to honor that request. However, the barista told me that the policy is not to offer drinks without ice. Because of experiences like this, I usually drive an extra mile to another location where the baristas respect customers’ requests. I don’t like watered-down drinks, and that’s the entire issue. It’s not complicated—I simply want my drink to taste the way it was originally intended, without being diluted. When I got to the drive-thru window, my drink had been prepared with ice even though I clearly requested no ice. I refused to purchase it, and the barista had to call the manager. The manager refunded my money. Also, I don’t understand why the credit card terminal is pushed so far into the driver’s window. It’s very awkward to use. I’ve dropped my card several times trying to reach it, which has forced me to get out of my car in the narrow drive-thru just to pick it up. This setup is inconvenient and frustrating, and it’s something that really needs to be addressed along with the issue about honoring customer requests for no ice. Due to this experience, I will not be returning to this location and give you zero stars.
  • IB
    Iris Vega Barraza
    Mar 5, 2026
    1.0
    Food was not good at all made my kids and I sick, never again! It was so dirty I'm still questioning myself why I even decided to eat at his place.
  • JG
    Jasmyn Guy
    Feb 21, 2026
    5.0
    I've been to this location twice both times are ordered coffee second time I order coffee and then a bagel sandwich I didn't really care for the bagel sandwich that much, both times I received help from the employees as far as what kind of coffee because I wasn't sure and phenomenal customer service very helpful and the coffee was amazing I'll definitely be back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Phoenix, AZ?

Dunkin' is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

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Certified April 12, 2026Yext Knowledge Graph
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