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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(591 reviews)

Business Details

3137 E Cactus Rd, Phoenix, AZ
85032, United States
(602) 765-4951
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3137 E Cactus Rd, Phoenix, AZ
85032, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.8
591 reviews
5 stars
302
4 stars
110
3 stars
56
2 stars
31
1 star
92
  • SH
    Stacey Hoita
    Apr 1, 2026
    2.0
    Placed an order, they got it wrong. I was on my way to work, they said come back for new order. I ordered an everything bagel w/ cream cheese. There is like no cream cheese on the thing. This location lost a customer.
  • ES
    Eric S.
    Mar 8, 2026
    2.0
    This Dunkin’ used to be a great stop for our family. We’d take morning walks or skate over with the kids for doughnuts and friendly service. The food itself is still good, but the atmosphere has definitely changed under the new management. My kids have always been welcomed here even with their skates, but today the staff’s tone when asking them to remove them or leave was unnecessarily rude, pointing out, "If you fall and knock stuff off the display, you'll have to pay for it." I understand needing to enforce safety rules, but it could have been handled with more courtesy. When I asked the manager about whether outdoor seating would return, so we could still skate and eat outside) the managers dismissive response, “I don’t know what was here before but probably not,” didn’t inspire much confidence in customer care. The employee taking my order also seemed distracted, repeatedly forgetting a simple two-doughnut order (a Boston Cream and a Strawberry with Sprinkles). This has been a recurring issue lately, whereas the staff used to be much more attentive. I hope the owner sees this as feedback rather than criticism, a little warmth and attention to detail could bring back what made this place special for local families.
  • SS
    Scotty
    Mar 1, 2026
    1.0
    Have had some of the best tasting snackin’ bacon at this location but today was unfortunately the worst. First time around didn’t get any seasoning so just plain bacon, then replacement bacon was the same but completely soggy with the seasoning. 4 orders thrown in the trash
  • JD
    Jessica Dubin
    Feb 7, 2026
    1.0
    After spending 15 minutes in the drive thru, we’re told “no food orders today. We’re short staffed.” That’s fine, here’s the problem: that should be communicated BEFORE your customers are trapped in the drive thru lane. Unacceptable! Wasted 25 minutes in a 2 person line for NOTHING
  • EE
    El Esdy
    Jan 22, 2026
    1.0
    Seen a lady box a whole 50 piece donut holes with no gloves. Didn’t bother washing hands before or after.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Phoenix, AZ?

This Dunkin' is open Monday to Friday from 4:00 AM to 8:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, delivery service is available, and curbside pickup is also offered at this location.

Brand Certified Facts from Dunkin'

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Certified April 12, 2026Yext Knowledge Graph
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