The customer service here is amazing. The staff is super friendly and sweet. My food was so very delicious. I definitely want to eat here again and soon. The place was also absolutely clean.
DD
Demi
Mar 31, 2026
2.0
They never give sauce that why make you pay extra for!!!!!! Every dang time I order off ubereats, its always something wrong. Who are you guys hiring?
KG
Kelly Garza
Mar 16, 2026
1.0
If I could give 0 stars I would. After spending over 30$ on door dash for 2 blizzards and a soft drink, I was given no cup holder. By the time my items were thrown in a bag like a grocery bag, the bag was sealed and soaking wet from the items being upside down.
WS
William Saunders
Mar 13, 2026
3.0
We had a hankering for ice cream at an odd hour where our usual dairy Queen was closed. We found this place was open and decided to drive there. We ordered butterfinger blizzards with chocolate ice cream. When we got to window and paid, the person at the window handed our blizzards with vanilla ice cream. We told them we ordered chocolate, and we were told they don't serve chocolate ice cream. I was kind of shocked that they would say that. I even asked them why they didn't tell us that when we ordered, and the person just said, sorry, we don't sell chocolate ice cream. I asked to speak to someone, as that's not what we asked for, and I know for a fact dairy Queen has chocolate ice cream... The person in charge came out and told us their chocolate machine isnt working properly. That makes sense... But to just say you don't sell chocolate ice cream? Bizarre. We drove out of our way for excuses and not what we wanted.
RG
Rick Gonzalez
Mar 12, 2026
3.0
If there ever was a monster conglomerate of ice cream and some junk food add-ons, it has to be DQ with over 7,000 locations within 20 countries. This Warren Buffet operation has been giving us ice cream since the 40’s and we’ve been licking our lips ever since. Since we were kids we’ve been savoring and delecting in such items as the Buster Bar, the Peanut Buster Parfait and more… it just didn’t seem right when they started offering burgers! Anyway, overall, this is one fast food joint that has held it own, pretty consistent considering the times, albeit their prices are almost at the ridiculous! But, all things considered, this is your typical Dairy Queen or as now known as DQ fast food and ice cream parlor (I’m dating myself here) with their regular brand menu and unique offerings. As a sporadic junk food-eater I've over the years respectfully tried everything on Dairy Queen’s menu (I refuse to call it DQ) at least once, sometimes more – actually, many times more. Overall, I don’t think they’re as good as they once were – generally speaking but continue to hold their consistency and quality… except prices. So as to make it easy to gauge each of these places, when I do try them, I've devised a scale of 1 to 5 with 1 being outright down and dirty nasty, and 5 being the best a fast-food joint can be! I gauge: 1) cleanliness; 2) quality service; 3) product quality and consistency; 4) convenience; 5) accessibility; 6) taste; and 7) the personnel’s attitude and customer service level. I do not review any location without visiting it a minimum of twice. This place scores 3.8 of 5. I will come back and do recommend it! Just be ready for sticker shock.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Phoenix, AZ?
Dairy Queen Grill & Chill is open from 10:30 AM to 12:15 AM Monday through Thursday, and from 10:30 AM to 1:15 AM Friday through Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, December 24, and December 25, 2025. On January 1, 2026, it opens from 12:00 PM to midnight.
What signature menu items does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide a drive-thru service?
Yes, the location offers drive-thru service for convenient ordering and pickup.
Are there facilities for families and children at Dairy Queen Grill & Chill?
The restaurant is family-friendly, welcomes children, and offers amenities such as restrooms and free WiFi.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/43504/
Where is Dairy Queen Grill & Chill located?
It is located at 3308 E Baseline Rd, Phoenix, AZ 85042-9645, USA.
Which nearby dining options can I visit along with Dairy Queen Grill & Chill?
Nearby you can find DQ at South Mountain, Filiberto's Mexican Food, Pizza Hut, Baskin-Robbins, Dunkin', Atomic Wings, Gallagher's, and Einstein Bros. Bagels for diverse dining choices.
What nearby services can I access when visiting Dairy Queen Grill & Chill?
You can also visit nearby services like Desert Financial Credit Union for banking, Smith Family Dental for dental care, South Mountain Physical Therapy, and U Nails & Spa for beauty treatments.
Are there recreational or fitness facilities near Dairy Queen Grill & Chill?
Yes, local spots include Curves and Anytime Fitness gyms, Spokes at South Mountain bicycle shop, Sun Bike and Run for bike rentals, and the Phoenix Area Browns Backers sports club.
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