Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
I came in late one night about an hour before ordering and ordered 4 sandwiches, and was helped out by Diego (shift manager). One of which was fish which they had to cook up fresh, which despite the annoyance he was super polite and chill about. I had also ordered 2 French dips and, to my own fault with not checking before I left, came to realize that the dipping soup was forgotten. Thankfully I live close so I took a trip back to the store. I was greeted again by Diego and upon explaining the situation, he was very apologetic and offered, in addition to the missed dips, to get me something else in addition to help make it up.
I have never once received such genuine care and respect from a "fast food" restaurant, usually its just a "oh, sorry, here", but Diego really put in the extra effort to make it right for me and my family, even being so late at night. Will absolutely be back to this location. Thank you Diego and crew!
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