Taco Bell

3.7
618 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8301 W Peoria Ave in Peoria. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8301 W Peoria Ave, Peoria, AZ
85345, United States

Hours

Reviews

3.7
618 reviews
5 stars
279
4 stars
113
3 stars
84
2 stars
38
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and issues with order accuracy.

Food Quality

Mixed feedback on food quality, with some customers praising freshness while others reported receiving old or incorrect items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty kiosks and bathrooms.

Ordering Process

Many customers expressed frustration with the kiosk-only ordering system, feeling it detracted from personal service.

Speed of Service

While some reviews mentioned quick service, many others reported long wait times and delays in receiving orders.
  • RF
    Robert Firchow
    Nov 5, 2025
    2.0
    Manager was very rude and super slow.
  • EE
    Ellen
    Oct 26, 2025
    1.0
    So I sent my brother over to the Taco Bell with a paper that had the list of what I wanted on there and he gets it and comes back and I'm looking at it and I'm like no the order is wrong so I call and the young girl says I gave him what was on the paper she says that lux box you cannot pick and choose I got a loaded beefy nachos then I got the Luxe cravings box which you're supposed to be able to pick and choose what you want it instead they put down a supreme Luxe box which you don't get to pick and choose and then when I went back over there the manager says oh no you cannot pick and choose with that that is only online you can't do that in the store I said sir I've done it before he says no you cannot I have worked here 10 years you cannot well I looked it up and yes you can they said the supreme Luxe box you cannot choose with that but that is not what I wrote on the paper I wrote a luxe craving box so I could choose what I wanted so they charged me for that the loaded beefy nachos and everything else that I have wrote down that I want it with the Luxe box which was the chalupa a crunchy taco the soda and the cinnamon twists so they have very poor service there the manager doesn't even know what he's talking about and I will not be going back over there anytime soon and I do not recommend it to anybody and this was the Taco Bell on 83rd and Peoria avenue and I called like five other Taco bells and they said yes you can switch out stuff on the Luxe craving box we're over here at this one they were saying no so they were lying you can switch things out. Now I know why they only have 3.7 Stars
  • EN
    Edward Nigma
    Oct 19, 2025
    2.0
    Oh no not my home location that I always go to and spend money and do deliveries helping others spend money. If someone is standing at front please stop sweeping and help them. Also my order was ready and I could see it but no one would hand it to me. I was saying "excuse me can I have that order please" to the young lady closest to me and was being ignored. Then after the sixth time she slowly looked over and stared at me, looked at the order I was pointing to, then walked away. I know that what I said was comprehendable whether someone speaks English or not. A deaf person would have understood what I was asking for. Please don't treat people like trash. I spoke to someone who said they were a manager named Austin. It sucks when this happens at a place you always go to.
  • AA
    Adrian Alvarez
    Oct 8, 2025
    1.0
    Kiosks are extremely dirty. Horrible costumer service. The whole place is very dirty.
  • CW
    Christina Williams
    Oct 3, 2025
    1.0
    Allegedly the manager on duty named Cadence is supposed to be qualified to manage people….. Allegedly. I asked her if they possibly had shrimp. She states to me “we no longer are Long John Silvers”. I can definitely read…. English is my first language. Everyone don’t eat meat. It was a yes or no question. It’s so important to listen before responding. I would absolutely love to hear from corporate about the meaning of customer service.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 8301 W Peoria Ave?

The drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Where is this Taco Bell location?

This Taco Bell is located at 8301 W Peoria Ave, Peoria, AZ 85345, USA.