Subway

3.5
183 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Peoria Subway® Restaurant at 7549 W Cactus Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7549 W Cactus Road, Peoria, AZ
85381, United States

Hours

Reviews

3.5
183 reviews
5 stars
89
4 stars
24
3 stars
13
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several incidents of poor treatment and dismissive attitudes.

Food Quality

There were numerous complaints about stale bread, old vegetables, and incorrect orders, leading to dissatisfaction with the food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Pricing

Customers expressed frustration over high prices and perceived poor value for money, especially in relation to food quality.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and friendliness.
  • FS
    FurbabiesForever SiebenAngel
    Nov 11, 2025
    1.0
    First and foremost if you expect to get fresh Made bread when you come in forget about it. I was literally told by the employee they don't do that there. They are very unwelcoming and unfriendly there. I have yet to ever go by and see customers in there at different times of the day. I have also stopped in on a few occasions to inquire if the bread was baked fresh and the visit was after 3:00 p.m.. so I'm figuring all the day before bread is being used before any is even considered to be proofed and baked. Now I have the way of thinking that Subway was started on and they're selling point was always fresh baked bread. It's no fun to get a sub sandwich and open up your rappers when you get home to find hard dry crust. Both of the ends are unedible and you believe me I give up doing their surveys or reaching out to the individual stores and their managers on this. And I refuse to stop at the store anymore as it has been a waste of time and the last time I purchased a sub from any subway without asking first if it is fresh baked day old or 2-day-old bread
  • ES
    Emmanuel Sam
    Oct 13, 2025
    1.0
    – Incident on Saturday, October 11 2025 I am one of the caregivers who was present during a very disturbing incident at this Subway on Saturday, October 11, in the afternoon. I was accompanying two developmentally disabled adults, and while we were ordering our food, the assistant manager, Anna Ruis, was incredibly rude, dismissive, and aggressive toward our group. When one of the ladies politely asked for her sandwich to be heated — but not toasted to the point of being crusty — Anna’s tone and attitude became unreasonably hostile. Her behavior escalated to the point that one of the disabled women became visibly shaken and broke down in tears out of fear and confusion. This was an absolutely heartbreaking and unacceptable situation. The police was called by that person that calls herself assistant manager (Anna Ruiz ) and an officer came to the restaurant, filed a report, and personally apologized to us for the way the assistant manager treated our clients. No person should ever be treated this way — especially individuals with developmental disabilities who depend on kindness, patience, and respect from those around them. As a caregiver, I am deeply disappointed and disturbed by what took place, and I will never return to this location again.
  • CR
    Carlos E Real
    Aug 28, 2020
    5.0
    Great customer service 👏.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 7549 W Cactus Road in Peoria?

Subway at 7549 W Cactus Road is open Monday through Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, Subway at this location offers delivery services for your convenience.