Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Peoria Subway® Restaurant at 8345 W Thunderbird Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for poor attitudes and lack of attention.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and mobile app orders.
Cleanliness
Many customers noted the store's cleanliness and inviting atmosphere, with some highlighting specific employees for maintaining high standards.
Food Quality
Inconsistent food quality reported, with some customers receiving stale or poorly made sandwiches, while others enjoyed fresh and well-prepared meals.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality does not match the cost.
CS
Cal Springer
Feb 20, 2026
2.0
I think it’s nuts that a BUSINESS does not have a phone in their store.
Made a mobile order yesterday, after I picked it up, I had to take a sandwich back because one was made improperly. Couldn’t call the business because again, no phone but when I got there, the girl who made it was not very happy. She had an attitude and didn’t say anything to me. NOT even sorry here’s the right sandwich. NOTHING. I will not be back to this location.
NF
Neil Flodin
Jan 17, 2026
1.0
Catering ended up taking an hour longer for our order than they originally said, wasting our time.
MR
Matthew Riehm
Nov 11, 2025
2.0
Ordered through the mobile app around 3pm during a lunch break. There was one employee out front stocking and the store was dead otherwise. My sub was made on time but did not include the fountain drink and the toppings did not follow the portions specified in the app. I let the employee stocking know the order was missing an item and after a couple seconds they asked me if I was missing any items, totally missing what I had just told them. I let them know I was missing the drink again and they didn’t respond, after standing there awkwardly again and grabbing napkins and other items she bid me a good day and walked into the back. I waited for a minute before I grabbed a bottled soda since I had to leave and she called me out for doing so. Kind of crazy you can do all the work for them and they will still screw up the order, but you take the wrong drink and they instantly know. This location needs to get their priorities in check! If you need a quick meal, sure, but if you want what you ordered go somewhere else!
AB
Alaina Brattin
Oct 3, 2025
3.0
Used the 2 foot long coupons. Had no trouble ordering or anything. The girl was really nice at first. We paid with cash and change and she got extremely frustrated about the change. She got really mad and threw the money back at us and said she doesn’t care. I was taken back cause we weren’t rude or impatient and were trying to help her figure out how much she owed us. Maybe get a calculator or something to keep up front when things like this happen? I just don’t like when people throw money at me so disrespectfully.
FS
FurbabiesForever SiebenAngel
Sep 29, 2025
5.0
I have been coming to this store for decades now and truly the best decade so far has been this one. Young Mr Kyler at the helm always so nice so courteous professional but personable. And the bread is consistently soft fresh as the ingredients that make up the subs themselves. He does a wonderful job all the way around and is a wonderful young man that lights up my day and makes a bad day much brighter when I encounter him working any day that I should be able to get there. Great job young man keep up the good work look forward to another spot on professional and deliciously created sub coming in and seeing you're smiling and kind face makes my day no matter how bad my day is great great job young man.
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