Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with some experiencing long wait times.
Order Accuracy
There were numerous complaints about incorrect orders, with customers often receiving items they did not request or missing items altogether.
Customer Service
Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff, highlighting individual employees for their exceptional service.
Food Quality
While some customers enjoyed the food, there were mixed reviews regarding its quality, with reports of cold or poorly prepared items.
Drink Issues
Several reviews mentioned problems with drinks, particularly excessive ice leading to less beverage volume and inconsistent flavor.