Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders, missing items, and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
A significant number of customers expressed frustration with incorrect orders and missing items, indicating a need for better training and management.
Value for Money
Customers noted that prices have increased while portion sizes and food quality have declined, leading to dissatisfaction with the overall value.