McDonald's

Reviews

• RR

  Ryan Robertson

  3 days ago
  1.0
  Sitting here listening to the entire crew talk to each other. There is no other customers here and no one in drove thru. “Did anyone make that Big Mac for Ryan?” I’m just sitting here waiting.
• TT

  Tornado

  Feb 9, 2026
  1.0
  Just found out why this place has such bad reviews. Just sat at the drive thru for 10 minutes, then when we gave up and pulled around the two "beautiful" individuals "working" there were just standing at the window having a chat. All we wanted was a couple of drinks. Its a darn shame robots are going to take over the no-skill-required job market.
• MG

  matt George

  Feb 9, 2026
  1.0
  I went here to get 4 egg McMuffins, I waited over 25 minutes. This is hardly fast food. The workers were not very pleasant when I asked about my order. I won’t be back to this location. Furthermore Michael the manager is not competent and has no business being in charge of anything.
• AK

  Andy Kaczmarek

  Feb 8, 2026
  3.0
  Food is McDonald's nothing special. No signs to see what you can order unless you use the kiosks. The service has a lot to be desired. Not sure if the employees can talk. Been here four times and I haven't heard them talk to one customer. They do an excellent job cleaning the store. Only go here because it's one of the only fast food restaurants in the area. I'll be trying other fast foods and a different McDonald's.
• OD

  Our Adventure Deployed

  Jan 15, 2026
  1.0
  One Star -- McDonald's Vistancia This location has repeatedly failed on basic operations, customer service, and food accuracy. First experience a few weeks ago. I ordered breakfast through the app right after opening. I paid in full. I arrived to find the front doors locked and no one responding. I did not receive my food. I did not receive a refund. There was no resolution from the manager after calling them later that day. Second experience. Last night my wife ordered dinner for the family. When she got home, my sandwich was incorrect however the fries were correct. She drove all the way back. They refused to remake her food because she her food was correct, so she ended up eating cold food. However, they did remake mine. When she got home and the burger was finally correct, but now the fries were cold soggy and over salted. I am not driving back a third time. Third experience. This morning I ordered my normal breakfast in the app and paid with Apple Pay. I arrived at 10:31 and the app showed my order was canceled. At the drive-thru I was told to pull forward to speak with the manager. The manager said the app automatically cancels breakfast orders after 10:30. That is not clearly shown in the app. When I asked how this could be fixed, I was told I could only buy lunch. I declined to give them more money and left. I then called the store and asked for the district manager. I was given the general manager instead. I could hear staff discouraging her from taking the call. When she did, she talked over me continuously, refused to de-escalate, and would not discuss any meaningful resolution beyond blaming the app. The conversation went nowhere, and I was ultimately told I am no longer welcome at this store. Fine, you don't want my money then I will take it elsewhere. This owner-operator has no control over unprofessional managers, no control over customer service, and no control over food quality. When customers get upset, they threaten to have you removed from the store, call the cops, or trespass you. How do you make any money if you can't keep customers happy and you kick everyone that has a legitimate reason for being upset out? This location is unsatisfactory from top to bottom. Do not order food from this McDonald's. You will likely have one of the worst McDonald's experiences possible. There is always a best and a worst McDonald's. This one is clearly the worst, which is reflected by the volume of one-star reviews across platforms.