McDonald's

3.3
3107 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6710 W Peoria Ave, Peoria, AZ
85345, United States

Hours

Reviews

3.3
3,107 reviews
5 stars
1,044
4 stars
571
3 stars
541
2 stars
239
1 star
712

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food freshness, including cold and stale items, as well as incorrect orders.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty conditions and poorly maintained facilities.

Operational Issues

Numerous complaints were made about the drive-thru efficiency, with many customers experiencing significant delays and disorganization.

Management Concerns

Several reviews indicated dissatisfaction with management, citing unprofessional behavior and a lack of effective leadership.
  • KB
    Kristie Brand
    Nov 15, 2025
    5.0
    The staff here is very friendly and do their best to help customers. Specifically a worker there named Tyesha is always so sweet and does whatever she can to accommodate the customers she's so friendly and I know if she's there she's gonna make me smile and laugh!!! Absolutely love her (and many others there).
  • OQ
    Orange Queen
    Nov 9, 2025
    1.0
    They never wanna do their job right? The food's never fresh. The customer service is rude and unprofessional. Out of the 4 years I've lived in this area, there has been no improvement.
  • DD
    Dommoo2
    Nov 9, 2025
    1.0
    Food is McDonald's employees are nice but the new interior layout is dystopian its all gray and cold hard chairs hard booths you need to ask for refills and you need to ask for ketchup its not just out and free it feels like a prison lunch room
  • EE
    endertale ender
    Oct 30, 2025
    1.0
    Love McDonald’s, but everytime I come here they always forget my order🥹 I’ve had to wait 1 hour each time I come here because they forget about me until I finally get the courage to speak up☹️ I love the food though so at least that’s good PS. please give me caramel frappes and stop lying you can’t give me them even though I just saw you give someone one🥹
  • EU
    Erick Urbina
    Oct 30, 2025
    2.0
    Do not come here honestly, I thought maybe with the renovation things were going to change but it is still the same bad service with food that is not even fresh, came to get a drive thru order when I got home the burger had hard bread not even warm, chicken nuggets were so cold I could not chew, and Frys looked like they were thrown in to the oil for a second time and looked like really old, I honestly think they need to change management because they are ruining this place.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6710 W Peoria Ave?

McDonald's is open 24 hours a day, 7 days a week at this location.

Is the drive-through service at this McDonald's location available all day?

Yes, the drive-through is open 24/7 every day of the week.