McDonald's

3.7
1087 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9119 And 9127 W Union Hills, Peoria, AZ
85382, United States

Hours

Reviews

3.7
1,087 reviews
5 stars
450
4 stars
245
3 stars
171
2 stars
64
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned cold, overcooked, or incorrect food items, leading to dissatisfaction.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unkempt dining areas.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.

Inconsistent Experience

Overall experiences varied widely, with some customers expressing satisfaction while others reported repeated issues.
  • SK
    Smiley Knowles
    Nov 15, 2025
    1.0
    Employee picks nose and doesn’t wash there hands be aware before they get people sick from not properly washing they hands when they touch they face and pick their nose awful
  • NZ
    Nathan Zachariae
    Nov 5, 2025
    1.0
    Do not eber order togo from here lazy and 45 mins for a pre ordered togo is inane
  • TM
    troy miller
    Oct 26, 2025
    2.0
    LONG WAIT, NOT THE END OF THE WORLD, BUT 21 DOLLARS FOR A SANDWICH (STILL PUT ONIONS ON IT )_ WITH SOGGY FRIES ? NO NEED TO BLAST EM, I JUST WONT BE BACK
  • TT
    TEXAZBOY
    Oct 9, 2025
    1.0
    Every time I get a coffee here they ask you if you’d like sugar or sweetener and creamer but when they do it. They never add sugar or sweetener just creamer so make sure you ask for plenty of sugar or creamer so you can add it yourself. They try to cut corners to save money but we need to ask for more. Ketchup and napkins. Anything that will hurt them in the wallet since they can’t get their service right.
  • AG
    Amber Guzman
    Sep 21, 2025
    1.0
    Placed a mobile order, requested no onions on the burgers, once I got home, noticed that instead of the chicken nuggets I ordered they gave me onions. If you’re gonna get upset for someone making a modification don’t offer it. What horrible customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's is open daily from 5:00 AM to 11:00 PM Monday through Saturday, and until 10:00 PM on Sundays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.