Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor and rude service from staff, with several instances of dismissive attitudes and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over having to return for corrections.
Food Quality
Customers noted inconsistent food quality, with reports of cold, old, or improperly prepared items.
Long Wait Times
Numerous reviews mentioned excessive wait times in both drive-thru and in-store, often leading to customers being asked to park and wait.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior from managers and lack of oversight on staff performance.
FP
florin popa
3 days ago
1.0
Been there to get ice cream 10 times in 2 weeks always saying they dont have ice cream this time at 8 pm few times earlier always excuses machine is down
MB
Mack Bal
Feb 14, 2026
1.0
i recently pick the order and i suffer with facture in leg and they can’t help me
PV
Patrick Vaillancourt
Feb 3, 2026
4.0
Not bad.. was fast and actually freshly cooked. Still [getting] too expensive for the continued decline in quality and size, but a better breakfast sandwich than I've had in awhile [at McDonald's].
GV
Gabriel Vasquez
Jan 21, 2026
3.0
They really tried hard and were very nice but my sausage egg mcmuffin was filled with egg shells. So much that it was not edible. Please try to be more careful with the egg shells, I tried to feed it to my toddler
SR
Stacy Ross
Jan 19, 2026
1.0
Asked for fresh cookies they warmed the old ones up like we cannot tell they are OLD COOKIES