McDonald's

3.2
2331 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10785 West Olive Ave, Peoria, AZ
85345, United States

Hours

Reviews

3.2
2,331 reviews
5 stars
748
4 stars
408
3 stars
351
2 stars
203
1 star
621

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for curbside orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to frustration among customers.

Customer Service

Feedback on staff interactions was mixed; while some praised individual employees for their helpfulness, others reported rudeness and a lack of professionalism.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning cold items and incorrect preparations.

Management Issues

Numerous reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • JT
    jenica tellez
    Jan 4, 2026
    4.0
    This McDonald's is closest to my house but it does not taste the same as the one on olive and 91sy Ave. Today the food was fresher the fries got and not hard. I wonder if it's new owners or management?? How wonderful for me that it's also open 24hrs now. Love this!!
  • JM
    Jolie Medina
    Dec 30, 2025
    1.0
    I just ordered an apple pie and a strawberry cream pie. They're supposed to be hot, it even says it on the box. Nope they gave my mine straight from the refrigerator. The boxes still had a chill on them. Not even an attempt was made to make them hot. That's the manager on duties fault. If you don't care get another job! UPDATE: I get a response from the owner that says use this link to contact customer care and of course the link doesn't work. This McDonald's has terrible reviews and just doesn't care. The Board of Health is the next step. Let's see if the OWNER cares then.
  • KC
    Kayden Chavez
    Dec 28, 2025
    2.0
    I came here with my friends and I was disappointed with the service my food got stolen and I spent 20 minutes trying to get the worker to give me a re order and showed confirmation and when I got my food I was missing a extra hot n spicy and had to wait another 10 minutes and when I got my food it was cold step up your game
  • II
    Isabella
    Dec 26, 2025
    1.0
    food is delicious but took more than 30 minutes to get one burger. others were also getting frustrated.
  • SF
    Shaughn Fisher
    Dec 18, 2025
    5.0
    Came in for a rushed meal last night. Yall have really stepped up your game! Staff was very polite, food was AMAZING. Seriously good job everyone. Will definitely be returning

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Peoria, AZ?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, they offer delivery 24/7 including same-day and no-contact delivery options.