McDonald's

3.2
2314 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10785 West Olive Ave, Peoria, AZ
85345, United States

Hours

Reviews

3.2
2,314 reviews
5 stars
745
4 stars
404
3 stars
350
2 stars
201
1 star
614

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.

Food Quality

Several customers complained about cold or poorly prepared food, including undercooked fries and incorrect drink orders.

Atmosphere

The remodeled layout was criticized for reducing customer interaction and creating a less welcoming environment.
  • JA
    jacob amado
    2 days ago
    5.0
    McDonald’s has become one of the most recognizable brands in the world, and its lasting success is not a coincidence. For decades, people have chosen McDonald’s because it delivers consistency, convenience, affordability, and familiar flavors. While everyone has their personal preferences, there are several reasons why many people consider McDonald’s to be good. One of the biggest strengths of McDonald’s is its consistency. No matter where you are—whether in the United States, Europe, or Asia—you can order a Big Mac or a McChicken and expect it to taste almost exactly the same. This reliability creates a sense of comfort for customers. People appreciate knowing that their favorite menu item will be prepared the same way every time. This dependable experience is part of what has kept McDonald’s at the top of the fast-food industry for so long. Another reason McDonald’s is good is its convenience. With thousands of locations around the world
  • SH
    Shawna Houseal
    Nov 14, 2025
    1.0
    This is the very worst McDonald's I've ever been to. I placed a mobile order 30 minutes ago and have been waiting on it and when I called them about 5 minutes ago they informed me that it's on their list of orders to make but there were just more orders ahead of mine meanwhile I have seen 10 people go through the drive-thru and get their food. These people that work here make this not fast or convenient so if you have other things to do, this isn't the fast food you should choose.
  • MR
    Manuel Ruiz
    Nov 7, 2025
    1.0
    I just want to thank the manager that was working tonight. I expressed my disappointment with the lack of customer service from a couple of her employees and we asked for a refund ... She didn't argue with us and said she would get to the bottom of it and address the issue with her employees... She even gave us the food for free ( we ended up giving it to a homeless person nearby) .. I felt like she listened to us and was determined to correct the problem .. thank you again ...
  • CH
    Cage Heath
    Nov 4, 2025
    1.0
    This wasn't a meal; it was an act of gastronomic defiance. From the moment I pulled into the drive-thru, I knew I had made a terrible mistake. The speed of service was glacial, suggesting that the staff was not only cooking my order but also potentially mining the ingredients from the earth themselves. When the "food" finally arrived, it was a masterpiece of incompetence. My burger, which I believe was supposed to be a Quarter Pounder, was not only cold but structurally unsound. The single pickle slice was positioned with the calculated malice of a saboteur, and the cheese—a rubbery, pale disc—had achieved a state of matter previously unknown to science: solid-liquid-disappointment. It looked less like it was grilled and more like it was briefly shown a picture of a grill from a distance. The fries? They were cold, limp, and possessed the texture of damp cardboard. If misery had a flavor, it would taste like those fries. And my drink? The lid was affixed with such carelessness that the first bump in the road resulted in a sticky eruption of carbonated syrup, permanently christening my car seat with the sticky residue of regret. The atmosphere of the establishment, even from the safe distance of my car, suggested a post-apocalyptic diner where sanitation laws were merely suggestions. This visit was a profound disappointment and a stark reminder that sometimes, hunger is the lesser of two evils. Avoid this location unless you enjoy paying money to be actively insulted by lukewarm starch and managerial apathy.
  • JL
    Jamiroquai Ladinse
    Nov 4, 2025
    1.0
    Came here during the renovations months back because it was one of those weird seldom occasions where I desired to eat McDonalds. It was closed. I drove to the other McDonalds on Glendale Ave and by the time I got there I decided I was done ever making any kind of delibearte effort to eat McDonalds again. This location is near where I visit my Nanna in Sun City and we used to share an occasional Sunday cone from this location. Now when I pass I always laugh at poor sacks of lard in the drivethru getting ripped off and unnecessary cholesterol and heart disease. Enjoy!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Peoria, AZ?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, they offer delivery 24/7 including same-day and no-contact delivery options.