Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Peoria,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
921 reviews
5 stars
506
4 stars
207
3 stars
103
2 stars
37
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent; while many customers enjoy the flavor, there are frequent complaints about dryness and small portion sizes.
Customer Service
Customer service is generally praised, with many reviews highlighting friendly and attentive staff, though some experiences indicate issues with order accuracy and staff attitude.
Cleanliness
Several reviews mention cleanliness issues, particularly with the dining area and restrooms, which detracts from the overall experience.
Value
Customers express mixed feelings about value; while some find the food affordable and worth the price, others feel it is too expensive for the portion sizes.
Speed of Service
Service speed is often noted positively, with many customers appreciating the quick turnaround in drive-thru and dine-in orders.
- ILIman LunaOct 27, 20255.0We have been going to El Pollo for over 40 yrs. In California and in AZ. I do not think we ever had a complaint
- JMJesse MillerOct 22, 20255.0I usually eat here twice a month, and every time is an excellent experience however, yesterday I had a little problem, but Gaby, the manager took care of it immediately truly five star service even when the food is not always perfect. The service is always on point thank you Gaby. However, just a disclaimer this is the first time this ever happened to me. The food is usually always perfect regarding the chicken. It’s always hot well done and yet still juicy.
- BZBonita ZaharaOct 1, 20255.0Best flavor and value. Wish they wet in Washington state
- CMC MAug 25, 20255.0Very good. Fast, order was perfect.
- GBGentleman Jv's BarbershopAug 24, 20255.0Me atendió la cajera Ariana muy amable , el lugar limpio
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Peoria, AZ?
El Pollo Loco in Peoria is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 9:30 AM to 9:30 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online or through an app for El Pollo Loco?
Yes, you can order online via their website or through the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and Check as payment options.
Where is El Pollo Loco in Peoria located?
El Pollo Loco is located at 10000 W Happy Valley Parkway, Peoria, AZ 85383, USA.
What makes El Pollo Loco's chicken special?
Their chicken is marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on an open flame for authentic flavor.
Does El Pollo Loco offer catering and drive-through services?
Yes, El Pollo Loco provides both catering and drive-through services for customers' convenience.
Are there nearby restaurants where I can continue dining after visiting El Pollo Loco?
Yes, nearby dining options include Lakeside Bar & Grill, IHOP for breakfast and brunch, and Chili's Grill & Bar for American and Tex-Mex cuisine.
What local wellness and beauty services are near El Pollo Loco?
Nearby you can find Massage Envy - Lake Pleasant for massage and skin care, Ashlee at Design Me Salon, and Sephora for beauty products.
How can nearby public places help me access El Pollo Loco?
El Pollo Loco is situated close to popular spots like Peoria Regional Preserve for outdoor activities and several food establishments, making it convenient to combine visits and navigate the area.