Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
3,107 reviews
5 stars
2,402
4 stars
375
3 stars
141
2 stars
73
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently friendly and attentive, creating a welcoming atmosphere for customers.
Drink Quality
While many customers enjoy the drinks, there are reports of inconsistency in drink preparation and quality.
Drive-Thru Experience
Customers frequently express frustration with long wait times and confusion regarding the drive-thru order process.
Staff Recognition
Several employees, particularly Lauren, Caren, and Vanessa, receive high praise for their exceptional service and positive interactions.
Operational Issues
There are complaints about staffing shortages and the prioritization of mobile orders over walk-up customers.
- NJNathaniel Jaden1 day ago5.0Nice fella with the beard gave me an awesome drink recommendation. Love the white chocolate annihilator, thank you Matthew!
- JBJustin BrunenNov 16, 20252.0I've been coming to Dutch for over 10 years, normally I'd rave about the customer service. I always bring friends who don't have dutch where they live, to a Dutch to convert them away from Starbucks. However I placed an order for pickup from the window and stood in the pickup line for over 15 minutes, completely ignored it's 9:06 am, order placed at 8:48 am promised ready at 8:53. I watched the normal line get longer and still no acknowledgement, no asking if I had a pick-up. I understand holidays get crazy, I understand watching the queue gather is frustrating, but what's the point of a pickup order and pickup line, in which I prepay. If sitting in the line at the window would get me through faster and my drink would be fresh not watered down.
- FNfaye nectarNov 14, 20255.0Almea was so nice and made me feel welcome at dutch and smile!! :) Love you queen
- BAbahzad amiriNov 14, 20255.0CJ always kills it , come here for ur coffee đź‘Ť
- SMserenity meekNov 1, 20255.0Just got a Frozen dinosaur egg rebel, whoever made this drank needs a RAISE! it was so yummy, usually other locations have my drink just tasting like a redbull without the flavor
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 8387 W. Thunderbird Rd.?
Dutch Bros Coffee at 8387 W. Thunderbird Rd. is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What options are available for caffeine-free drinks at Dutch Bros Coffee?
Caffeine-free options include classic espresso drinks made with decaf espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are happy to customize any drink the way you like.
Does Dutch Bros Coffee accept mobile payments?
Yes, they accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there an app available to order from Dutch Bros Coffee?
Yes, you can order from the Dutch Bros app available on the Apple App Store and Google Play Store.
Does Dutch Bros Coffee offer delivery service?
Dutch Bros Coffee itself does not offer delivery, but third-party services may provide delivery options.
What nearby places can I visit before or after getting coffee at Dutch Bros Coffee?
Nearby you can visit Brushfire Tacos Y Tapas for Mexican food, Performance Bicycle for sports gear, and Western Dental for dental needs.
Are there other coffee shops near Dutch Bros Coffee at 8387 W. Thunderbird Rd.?
Yes, nearby options include Dunkin' Donuts, Rapha Tea Boba Tea House, and another Dutch Bros Coffee location.
What fast food restaurants are close to Dutch Bros Coffee?
Burger King and McDonald's are nearby fast food restaurant options close to Dutch Bros Coffee.