Dairy Queen Grill & Chill

3.9
955 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
8889 W Peoria Ave, Peoria, AZ
85345-6442, United States

Hours

Reviews

3.9
955 reviews
5 stars
474
4 stars
220
3 stars
103
2 stars
45
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful staff, leading to dissatisfaction.

Food Quality

Several reviews highlighted issues with food quality, including raw or cold items, and incorrect orders.

Ice Cream Satisfaction

Many customers praised the ice cream, particularly the Blizzards, noting they were delicious and well-prepared.

Pricing Concerns

Customers expressed that prices were perceived as high, especially for the quality of food received.

Cleanliness and Atmosphere

Some reviews mentioned cleanliness and the overall atmosphere positively, while others pointed out areas needing improvement.
  • EH
    Erika Heredia
    Oct 31, 2025
    1.0
    Both of this lady’s were being rude to me because they stated they couldn’t break an 100$ bill but honestly the sign isn’t visible at night it’s so small you can’t even see it I went to get change and when I got back the one in the piggy tails was laughing at me and gave me a melted blizzard I told her if she can make a new one and refused to she literally put it in the shaking thing and and gave me the same one that was melted and laughed several times idk I felt awful they literally laughed in my face like I don’t see anything funny about that …
  • AA
    Assad Alkasem
    Oct 28, 2025
    1.0
    The old lady cussed me out after I told her the food was raw and the fries were cold! Don’t go here if you care about your money and health, both mental and physical.
  • KK
    Kat
    Oct 26, 2025
    5.0
    Picked up a customer's DoorDash order here and the gal working was very friendly and helpful!
  • AV
    angelita vargas
    Oct 18, 2025
    1.0
    I went to DQ tonight on 89th ave Peoria. Gabriella was at the window. She had an attitude and when I let her know my order was wrong she snatched the bag out of my hand. Poor customer service from her
  • SD
    Sara Davis
    Sep 15, 2025
    1.0
    This review is based solely on the fact that employees are stealing money from customers. Online my order with tax came out to $6.21 but when I went thru the drive thru my total was $7.41 for a medium choco brownie extreme blizzard. I was not given the option for a receipt and was just pushed along after payment. Thank you for stealing $1.20 for yourself without my approval.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com cakes.

What are the operating hours of Dairy Queen Grill & Chill in Peoria, AZ?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM. On holidays like October 31, it closes earlier at 5:30 PM, and it is closed on November 27.