Business Details
About
Mexican Restaurant
Chipotle Arrowhead Fountains is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
984 reviews
5 stars
488
4 stars
183
3 stars
87
2 stars
55
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor interactions and lack of attentiveness.
Food Quality
The quality of food was inconsistent, with complaints about undercooked rice, burnt meat, and small portion sizes.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area, including dirty tables and a messy environment.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.
Portion Sizes
Customers consistently expressed dissatisfaction with portion sizes, feeling they were skimpy and not worth the price.
- MMMike6 days ago1.0Really bad hygiene overall. Messy location, poor glove hygiene and food cross contaminated.
- MGMaria GalvanJan 5, 20261.0Customer service was horrible!!! The quac was old and browned and when asked if they had fresh guac the guy said they didn’t not and while I was deciding on if I wanted it or not he held the container over the trash and asked if I wanted it or not!!! He then said that the guacamole was good and I would be fine. Then I asked for cheese and he literally scraped the bottom of the tray to give me the last of the cheese! First time at this location and for sure the last!!!!!!!
- ECElishah CharleyJan 2, 20261.0Might as well put this in a blender and serve it to me. Also where’s the chicken! All my sauces and sides were not in the bag. I don’t wnat these soggy flour plastic tortillas. I ordered crunchy shells. This happens every time we come here
- CRCameron RileyJan 2, 20261.0Ordered a side of sour cream, side of green salsa and a side of hot and received none of them, ordered hard shell tacos and got soft ones. Seems like our order was either messed up on purpose or they’re just that bad. Baffled by such an easy order being absolutely wrong. We’re done with this location that’s for sure. Cheese in the quesadilla wasn’t even melted. Absolutely insane
- SRSerena RodriguezDec 19, 20251.0Disgusting behavior from the staff. The workers were rude as hell and had absolutely no shame. While we were ordering, they were talking trash in spanish about my sister right in front of us, because she didn’t want a lot of meat. They were rolling their eyes and acting annoyed the entire time instead of doing their jobs. It was obvious and extremely disrespectful. Then to top it off, when I paid in cash and held my hand out for my change, the cashier smacked the change into my hand instead of handing it to me. That was the final straw. Completely unprofessional, disrespectful, and unacceptable customer service. This location should be embarrassed. I will not be returning.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Arrowhead Fountains in Peoria, AZ?
Chipotle Mexican Grill at Arrowhead Fountains is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Peoria, Arizona?
It is located at 16680 N 83rd Ave, Maricopa, Peoria, AZ 85382, across from Peoria Sports Complex.
Does Chipotle Arrowhead Fountains offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at Arrowhead Fountains?
You can order online via their website or app through the provided links, including https://order.chipotle.com/ or the Chipotle mobile app.
What types of food does Chipotle Mexican Grill serve at the Arrowhead Fountains location?
They serve customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.
What payment options are accepted at Chipotle Mexican Grill Arrowhead Fountains?
They accept credit cards and also offer gift cards as payment options.
Can I earn rewards or get exclusive offers by signing up at Chipotle Arrowhead Fountains?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
Are there other Mexican restaurants or fast food options near Chipotle Arrowhead Fountains?
Yes, nearby restaurants include another Chipotle Mexican Grill, Chiptole, Manna BBQ, and Chick-fil-A, offering diverse options for dining in the area.
What nearby entertainment or recreational spots can I visit before or after dining at Chipotle Arrowhead Fountains?
You can visit Urban Air Trampoline and Adventure Park for fun and active entertainment nearby.
Are there hotels close to Chipotle Mexican Grill at Arrowhead Fountains for visitors who want to stay nearby?
Yes, nearby hotels include Hampton Inn Phoenix/Glendale/Peoria, La Quinta Inn & Suites Phoenix West Peoria, and Hampton by Hilton.