Dutch Bros Coffee

Reviews

• VD

  Vicki Davis

  Mar 25, 2026
  5.0
  The service at this Dutch location is top notch. I go out of my way to get my Coffee here, the staff is always so friendly and line moves quickly.
• MM

  Mandalorian

  Mar 22, 2026
  1.0
  Placed a mobile order. After picking it up, one of the cups had a tear on the side that started to slowly leak on my way home. By the time I noticed the tear on the side of the cup…it was too late…I had no choice but to chug my entire Vampire Slayer Red Bull down in one shot 😔 💔 I don’t know if I’ll ever be able to emotionally recover from this.
• AY

  Austen Young

  Mar 20, 2026
  5.0
  Pulled through the line and was greeted by Ria! She delivered excellent consumer service, recommended a drink that hit the spot, and gave my dog so much love! The consistent positive experiences I get from this shop is what brings me back! 10/10!!!!
• VJ

  Vicki Jones

  Mar 16, 2026
  1.0
  I normally love this location but today I placed a mobile order and received the completely wrong order. I had someone else pick it up so I didn't know until it was delivered. There's no way to contact the store to discuss this as they don't have an actual store line just an automated message saying they're unavailable.
• EA

  Erika A

  Mar 8, 2026
  1.0
  I placed a mobile order through the app at 11:15 AM and it said my order would be ready at 11:35. It wasn’t actually ready until 11:50. During that entire time I watched multiple cars go through the drive-through and several walk-up customers place and receive their orders before mine,even though I had already ordered and paid ahead. What made it even more frustrating is that I spent over $57 on this order. If customers are going to spend that kind of money, the least that should happen is that mobile orders are prepared in a reasonable time and not constantly pushed behind new orders. This also isn’t the first time. It’s at least the fourth time this exact situation has happened at this location, which makes it pretty clear that mobile orders simply are not being prioritized. Another issue is that there is no clear system for mobile order pickup. I had to stand in the same line as people placing new orders just to let someone know I was there for my mobile order. There should absolutely be a separate pickup area or line for customers who already ordered ahead. The overall environment also feels chaotic. The employees often seem more focused on yelling across the stand and being extremely loud than actually paying attention to orders that have already been placed. I understand Dutch Bros is known for having an upbeat and energetic culture, but there’s a difference between friendly and just being loud and unprofessional. It’s disappointing because this location is right down the street from me, but after multiple experiences like this I’ll probably start going somewhere else.

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