Safeway

4.3
2198 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 401 State Route 260, Payson, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (928) 472-8208. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
401 State Route 260, Payson, AZ
85541, United States

Hours

Reviews

4.3
2,198 reviews
5 stars
1,299
4 stars
533
3 stars
206
2 stars
69
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their friendliness while others were reported as rude and unprofessional.

Cleanliness

The store is generally noted for being clean and well-stocked, although there are complaints about the condition of the bathrooms.

Pricing

Many customers find the prices to be high, especially compared to competitors, and express frustration with issues related to discounts and promotions.

Product Quality

The quality of produce and other products is often praised, but there are complaints about the grocery pick-up service and the quality of selected items.

Pharmacy Issues

The pharmacy department received negative feedback regarding customer service and stock availability, contrasting with positive remarks about other store departments.
  • MM
    Michelle
    Dec 27, 2025
    4.0
    Clean and good customer service
  • MS
    Mark Silberer
    Dec 23, 2025
    5.0
    Great Safeway with a good variety of food, baker and deli. Prices are reasonable
  • FF
    Firework
    Dec 7, 2025
    5.0
    Love the produce department!! The employees there are super friendly! The fresh cut staff who plays behind the scenes and makes the precut fruits and vegetables definitely don’t get enough credit! The bowls of fruits they make are beautiful!! All in all, great store!!👍👍
  • TH
    Tanya H
    Dec 5, 2025
    1.0
    I am writing this review with deep disappointment and emotional distress following my experience at the Payson Safeway floral department. I’ve been a loyal Safeway customer for years, which is why I chose to use their floral department for an arrangement I urgently needed for a funeral. Instead, I was met with unexpected rudeness and disrespect from the floral manager, Carmen. Her tone, attitude, and complete lack of empathy were not only unprofessional but genuinely hurtful. She was dismissive during a time when I was already under significant emotional stress. During a moment when I was grieving and trying to handle a sensitive task, her behavior made an already painful situation significantly worse. Trying to arrange flowers for a funeral is hard enough, and the way she spoke to me and treated me was the last thing I needed. I left feeling shaken, disrespected, and deeply disappointed. No customer—especially someone dealing with something so sensitive—should ever be treated this way by a manager. I’ve trusted Safeway for years, but this experience has made me question whether the customer service standards I believed the company stood for are still being upheld. No customer should ever have such an experience, and certainly not during a moment of grief. I truly hope steps are taken to ensure that others are treated with the professionalism and compassion that were lacking in my experience.
  • IM
    Ini Mosca
    Dec 4, 2025
    3.0
    As I was checking out this morning at about 10:30 am, I was disappointed with my cashier Kylie. Not the usual friendly experience I always have at your store. I overheard her speaking to the customer before me, complaining about her previous customer she was ringing up. When it was my turn , no greeting or friendliness at all. The gentleman that was bagging my purchases was extremely nice and kind which made up for Kylie’s rudeness. As he was putting the vaccination flyer into my bag, My cashier thought to share her views about vaccines with him, stating it’s all government controlled and she’s against it. This is so unprofessional and disloyal to the company she works for. She has no idea if I receive my meds and vaccines from your pharmacy. Her job is to share the flyer with her customers, regardless of her views, political or otherwise. Respectfully, A Safeway Customer

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!