McDonald's

3.7
3348 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 South Beeline Highway, Payson, AZ
85541, United States

Hours

Reviews

3.7
3,348 reviews
5 stars
1,291
4 stars
798
3 stars
591
2 stars
236
1 star
432

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, undercooked, or poorly prepared.

Service Issues

Several reviews highlighted rude or unhelpful staff, slow service, and poor management responses to complaints.

Cleanliness

The restaurant was noted for its cleanliness, with many customers appreciating the well-maintained dining area and bathrooms.

Pricing Concerns

Many customers felt that prices were too high compared to other locations, leading to perceptions of poor value.

Positive Staff Interactions

Despite some negative experiences, several reviews praised friendly and helpful employees, contributing to a positive atmosphere.
  • AW
    Andrea Wyatt
    1 day ago
    4.0
    No play place. Typical McDonald's otherwise.
  • JA
    JP Acee
    4 days ago
    4.0
    Cashier was nice and helpful. Good came fast...not to bad
  • VW
    Victoria willie
    6 days ago
    5.0
    Good clean place ... stop there when we travel
  • BB
    Ben
    Dec 25, 2025
    1.0
    Mcdonalds. The place that used to be cheap and not great food but we went there because it was cheap. Then it became habitual Now it's expensive and we are just used to eating garbage. Consistently underwhelming and no redeeming factor. I didn't see the reason to go to McDonald's anymore. Where's the draw? I paid $22 for a 2 Burger meal and a coffee. I can sit down and get a decently nice meal for that. Late stage capitalism at its best. Good luck to you McDonald's. You're not getting another dollar out of me
  • DW
    Dawna W
    Dec 13, 2025
    5.0
    A beautiful custom McDonald's to the area! I wish more Mcds had themes. Love the lodge look for the pines! The inside was nice as well, though understandably, a little crowded. The staff were amazing, and the bathrooms were clean! Cheers!

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Payson, AZ?

McDonald's in Payson, AZ is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays, Saturdays, and Sundays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily from 5:00 AM to midnight.