McDonald's

3.7
3334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 South Beeline Highway, Payson, AZ
85541, United States

Hours

Reviews

3.7
3,334 reviews
5 stars
1,286
4 stars
795
3 stars
587
2 stars
236
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised friendly staff, others reported rude behavior and poor management.

Food Quality

Food quality varied significantly, with reports of cold, undercooked, or poorly prepared items, leading to dissatisfaction.

Cleanliness

The restaurant was frequently noted for its cleanliness, including well-maintained bathrooms and a tidy dining area.

Pricing Concerns

Many customers felt that prices were too high compared to other locations, leading to perceptions of price gouging.

Positive Experiences

Despite negative feedback, several customers highlighted positive experiences, particularly with specific staff members who provided excellent service.
  • TA
    Tiffany R Allen
    3 days ago
    4.0
    Fast friendly service and they do well in keeping the dining area clean.
  • RP
    Ryan Pickell
    Nov 7, 2025
    5.0
    Super friendly employees! And what a beautiful area!!!
  • GR
    Gregg Rose
    Nov 4, 2025
    1.0
    On November 3rd at 5:10 am I stopped here for coffee and I was told that I could not be there with my dog I told the woman that my dog is a service dog and she told me that she wanted to see the paper's for proof I sad no then she told me to leave I tried to show her my license and she just glanced at it and told me that she didn't care and told me to leave
  • BE
    B Eliot
    Oct 28, 2025
    1.0
    Required second coffee purchase to get a free refill. One manager very unfriendly to me don’t know why. Other managers pleasant. They mark your cup LR for last refill. I’m a senior .
  • CJ
    Christopher Jennings
    Oct 26, 2025
    5.0
    Fast, courteous, and delicious! Without a doubt, the best McDonald’s breast burritos I’ve had in years and the presentation and friendliness of the worker left me with a smile on my face. Thanks team, keep up the good work!

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Payson, AZ?

McDonald's in Payson, AZ is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays, Saturdays, and Sundays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily from 5:00 AM to midnight.