Jimmy John's

3.8
382 reviews

About

Sandwich Restaurant

Location

Jimmy John's
303 E Hwy 260, Payson, AZ
85541, United States

Hours

Reviews

3.8
382 reviews
5 stars
200
4 stars
59
3 stars
35
2 stars
23
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and quick service while others report rude staff and slow service.

Food Quality

Food quality is inconsistent; while many customers enjoy the sandwiches, others report issues with incorrect orders and unsatisfactory ingredients.

Cleanliness

The restaurant is generally noted for being clean, but some reviews mention dirty bathrooms and disorganized conditions.

Operational Issues

Frequent complaints about being out of bread, incorrect hours of operation, and slow service indicate management and operational challenges.
  • MM
    Michelle
    Dec 27, 2025
    1.0
    Where's the meat?
  • AH
    Annette Hernandez
    Dec 27, 2025
    5.0
    Always a stop on my way down to the valley! My order was ready and waiting for me to pick up. Staff and sitting area inside were impeccable!
  • AS
    Ann Sherman
    Aug 22, 2025
    5.0
    Friendly people — Clean restaurant and bathrooms. When you walk in, it smells great smells great - the bread is really The delicious part that along with that they have fresh ingredients & And their tuna fish is excellent — Jimmy John’s is my favorite place to get a sub sandwich and they also have options. You don’t have to have bread or you could have a wrap. They really have listened to the customer. Thank you.
  • CA
    Chris in AZ
    Aug 8, 2025
    5.0
    One of the best JJ’s I’ve been to. Food & service was very good.
  • KK
    Kathy Kudler
    Jul 30, 2025
    2.0
    First time at any JJ. BLT, thinnest bacon slices and 70% fat. Mostly lettuce and bread (wheat). Better value and quality in payson at the casino snack bar (with side) and similar price at the airport with a side. 4x bacon at these locations as here.