Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
976 reviews
5 stars
759
4 stars
130
3 stars
33
2 stars
23
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 30 minutes, especially in the drive-thru.
Staff Friendliness
The staff is frequently described as friendly, helpful, and positive, contributing to a pleasant customer experience.
Drink Quality
While many customers enjoyed the drinks, there were complaints about incorrect orders and inconsistent drink preparation.
Customer Experience
Overall, customers appreciate the atmosphere and service, but frustrations with wait times and order accuracy were common.
Value for Money
Some customers felt that the pricing was fair for the quality of drinks, while others expressed concerns about being overcharged.
- JMJ M2 days ago2.0They were probably understaffed. But this was the slowest Dutch B’s I’ve ever been to. Twenty-five plus minutes in line and no person taking orders with the tablet. Management needs to handle the issue of wait times.
- MJmatt JosephNov 14, 20254.0line was pretty big as it usually is walked up to the window and was out of there within 10 min
- SSStevenNov 8, 20255.0I had an excellent experience at this Dutch Bros. The employees were super friendly and my drink tasted phenomenal. Dare I say, better than the one in the Valley?
- TBTyrece BeattyNov 6, 20251.0They take foreverrrrr! Especially when there’s a long line. They never send out anyone to get orders until the last minute. I’ve sat for almost 30 minutes before. I tried to go to the window to avoid the drive thru line and you still have to wait for the drive thru orders to get your order so it’s pointless. I also tried to do a pickup order so I wouldn’t have to wait. And when I got there after I was notified my drink was ready; I STILL had to wait almost 10 minutes.
- KWKylie WolfeOct 25, 20255.0My girlfriend got her birthday drink today!! Electric Berry Frost Rebel Energy Drink she loved it, super fast service, very nice people.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What kinds of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including killer coffees, epic drinks, smoothies, Hot Cocoa, Shakes, Sparkling Sodas, Lemonades, and decaf espresso options.
Do you have sugar-free flavor options?
Yes, available sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros?
Yes, caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and classic espresso drinks made with decaffeinated espresso.
What are the hours of operation at the Dutch Bros Coffee location on 602 S Beeline Hwy, Payson?
The location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer drive-thru and curbside pickup services?
Yes, this location has a drive-thru and offers curbside pickup. Delivery is not offered by Dutch Bros itself.
How can I place an order for pickup at Dutch Bros?
You can order ahead using the Dutch Bros app or online ordering links available, then pick up your drink curbside or at the drive-thru window.
What nearby places can I visit before or after stopping by Dutch Bros Coffee in Payson?
Nearby places include Delicious Cafe for sandwiches, Dairy Queen for ice cream and fast food, and Payson Outfitters for outdoor gear and coffee.
Are there local businesses near Dutch Bros Coffee that offer other services?
Yes, nearby you can find House of Ink for tattoos and piercings, Rim Country Wholesale Floors for home improvement, and Mahanii Salon for beauty and hair services.
Can I find real estate services near Dutch Bros Coffee in Payson?
Yes, several real estate agents and agencies such as Living In Payson, Payson Real Estate, and Tim Ehrhardt Real Estate Agent are located nearby.
Does Dutch Bros Coffee have an app for ordering and rewards?
Yes, Dutch Bros has an app available on both Apple App Store and Google Play where you can order ahead, earn points, and get a free drink on your birthday.