Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers consistently praised the staff for being friendly, helpful, and providing excellent service.
Service Speed
Many reviews highlighted issues with slow service, particularly in the drive-thru, with long wait times reported.
Drink Quality
While some customers enjoyed their drinks, there were complaints about incorrect orders and drinks not being made to satisfaction.
Customer Experience
Overall, customers appreciated the positive atmosphere and the enjoyable experience at the location, despite some service delays.
AG
Alicia Gonzales
3 days ago
1.0
Sooooooo slow absolutely no hustle at all took us 30 minutes just to get to the window and our drinks were still not ready after about 10 minutes at the window our order was WRONG I go to the Dutch Bros every time I’m passing through and every single time it has been a bad experience do better.
WD
Will D
3 days ago
5.0
I love my local dutch, great customer service and an overall enjoyable place to visit. Never once had a bad time there. No matter how complicated my order, always made fast and right. My go-to lately has been the protein milk, sugar-free strawberry, sugar-free white chocolate. Crazy amount of protein for a few bucks. The workers are very sociable, and genuinely care and want to get to know you. Definitely would recommend to anybody no matter what drink you are craving.
KH
K'manii Hinton
5 days ago
5.0
I really enjoy Dutch Bros. The drinks are always good, and there are so many options to choose from, whether you like coffee, energy drinks, or something sweet. The workers are super friendly and always make the experience better. The wait can be a little long sometimes, but the line don’t lie. Overall, it’s one of my favorite places to grab a drink. :)
NW
Nikki Wilson
Feb 24, 2026
5.0
The broistas at this location are all amazing! They are so friendly and helpful. My favorite thing is to tell them, order me your favorite xyz (sparkling soda, rebel, lemonade etc) and it always ends up something delicious!! Lakyn, Adrian, Ashley, and Harmony are the best!
AF
Autumn Frost
Feb 24, 2026
5.0
I go here all the time. Every time I go I always have a perfect experience. The service is quick and efficient. My orders always come out perfect, they pay amazing attention to the details. The baristas always have amazing personalities and are so kind. I even love seeing the teamwork and fun (while staying professional) they have behind the counter.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What kinds of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including killer coffees, epic drinks, smoothies, Hot Cocoa, Shakes, Sparkling Sodas, Lemonades, and decaf espresso options.
Do you have sugar-free flavor options?
Yes, available sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros?
Yes, caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and classic espresso drinks made with decaffeinated espresso.
What are the hours of operation at the Dutch Bros Coffee location on 602 S Beeline Hwy, Payson?
The location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer drive-thru and curbside pickup services?
Yes, this location has a drive-thru and offers curbside pickup. Delivery is not offered by Dutch Bros itself.
How can I place an order for pickup at Dutch Bros?
You can order ahead using the Dutch Bros app or online ordering links available, then pick up your drink curbside or at the drive-thru window.
What nearby places can I visit before or after stopping by Dutch Bros Coffee in Payson?
Nearby places include Delicious Cafe for sandwiches, Dairy Queen for ice cream and fast food, and Payson Outfitters for outdoor gear and coffee.
Are there local businesses near Dutch Bros Coffee that offer other services?
Yes, nearby you can find House of Ink for tattoos and piercings, Rim Country Wholesale Floors for home improvement, and Mahanii Salon for beauty and hair services.
Can I find real estate services near Dutch Bros Coffee in Payson?
Yes, several real estate agents and agencies such as Living In Payson, Payson Real Estate, and Tim Ehrhardt Real Estate Agent are located nearby.
Does Dutch Bros Coffee have an app for ordering and rewards?
Yes, Dutch Bros has an app available on both Apple App Store and Google Play where you can order ahead, earn points, and get a free drink on your birthday.
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