Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Many customers enjoyed the ice cream and blizzards, but there were complaints about incorrect orders and food quality.
Cleanliness
Some reviews noted cleanliness issues, particularly in the dining area and restrooms.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
Pricing
Several customers expressed concerns about high prices for food items, feeling they did not match the quality received.
SW
Samantha Wishner
3 days ago
1.0
Mocha mudslide with no coffee or brownie chunks. Just a little bit of chocolate chunks. Seriously. It's 3 ingredients. Hard to mess up, but they accomplished it.
ML
Mike Longenbaker
Dec 14, 2025
5.0
We stopped here for a little dinner and delicious desert. The crew working here are terrific! So friendly and upbeat!!
VS
Vicky Sanchez
Nov 28, 2025
1.0
The blizzard we ordered was good, never got tipped upside down in front of us but good none the less. The customer service was exact opposite of this blizzard- no smile, no words, and a very rude off sending…behind the counter was another employee sitting on the floor what appeared to be relaxing.
AD
Alma Miles Dei
Oct 17, 2025
5.0
Great service, yummy icecream!
KD
Keith Dishong
Oct 7, 2025
2.0
I'm not sure what the point of the table number placards is if you just yell out the numbers instead of bringing the food to the table. Also, buttered texas toast generally tastes better with butter.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food does Dairy Queen (Treat) in Payson, AZ specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and offers ice cream cakes through DQCakes.com.
What are the operating hours for Dairy Queen (Treat) in Payson?
Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.
Does this Dairy Queen location in Payson offer drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen (Treat) in Payson family-friendly?
Yes, the location is family-friendly with amenities such as booster seats, high chairs, outdoor seating, restrooms, and seating areas suitable for kids.
Can I order from Dairy Queen (Treat) Payson online or via a mobile app?
Yes, you can order online for pickup via their website, and you can also download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen (Treat) located in Payson?
It is located at 601 S Beeline Hwy, Payson, AZ 85541-5302, United States.
What nearby places can I visit around Dairy Queen (Treat) in Payson?
Nearby places include Payson Outfitters for outdoor gear and coffee, Dutch Bros Coffee for cafe drinks, Bob's Western Wear for clothing and shoes, and Mike's Fish and Chips for seafood dining.
Is there a coffee shop near Dairy Queen (Treat) where I can visit before or after enjoying ice cream?
Yes, Payson Outfitters and Dutch Bros Coffee are nearby coffee shops where you can grab a coffee before or after visiting Dairy Queen.
Are there any outdoor or sporting goods stores near Dairy Queen (Treat) in Payson?
Yes, Payson Outfitters and Rim Country Guns are nearby stores offering sporting goods and outdoor gear, ideal for visitors who enjoy outdoor activities.
If I’m visiting Dairy Queen (Treat) in Payson with kids, what nearby family-friendly places can I explore?
Besides the family-friendly Dairy Queen itself, nearby you can find places like Payson Outfitters for outdoor gear and coffee, and Mike's Fish and Chips, suitable for a casual family meal after ice cream.