Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Product Quality
Several reviews mentioned dissatisfaction with the quality and quantity of food items, particularly blizzards and other treats.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness of the location while others noted unsanitary conditions.
Pricing Concerns
Customers expressed frustration over high prices and perceived value for money, particularly regarding blizzards and other menu items.
Positive Experiences
Despite the issues, some customers highlighted friendly staff and enjoyable ice cream, indicating that experiences can vary.
AU
A Google User
Nov 10, 2025
5.0
I went up to Dairy Queen on Thursday, and the service was excellent. Skyler, the one who took my order, was so sweet and kind and had such a positive attitude. Helping me find what I wanted, she made sure it was perfect for me!!
AD
Alma Miles Dei
Oct 17, 2025
5.0
Great service, yummy icecream!
KD
Keith Dishong
Oct 7, 2025
2.0
I'm not sure what the point of the table number placards is if you just yell out the numbers instead of bringing the food to the table. Also, buttered texas toast generally tastes better with butter.
MD
Mya Dupree
Oct 4, 2025
1.0
This is the SECOND time I have asked for a Royal Ultimate Choco Brownie Blizzard and they have forgotten the fudge center. I reached out to corporate the first time this happened a few weeks back and still have not heard anything back. Extremely disappointed.
KM
Kendal McCray
Sep 24, 2025
1.0
Don't expect to get what you're used to at this DQ. I ordered a Oreo Blizzard and it had maybe half an oreo mixed into the ice cream. What's worse, I was waiting at the bar stool area for them to make it and they didn't tell me it was ready but just set it on the counter. I finally noticed it sitting there, who knows how long exactly, and had to ask them if it was mine. The girls working there seem to only want to talk to themselves than provide even decent service.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food does Dairy Queen (Treat) in Payson, AZ specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and offers ice cream cakes through DQCakes.com.
What are the operating hours for Dairy Queen (Treat) in Payson?
Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.
Does this Dairy Queen location in Payson offer drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen (Treat) in Payson family-friendly?
Yes, the location is family-friendly with amenities such as booster seats, high chairs, outdoor seating, restrooms, and seating areas suitable for kids.
Can I order from Dairy Queen (Treat) Payson online or via a mobile app?
Yes, you can order online for pickup via their website, and you can also download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen (Treat) located in Payson?
It is located at 601 S Beeline Hwy, Payson, AZ 85541-5302, United States.
What nearby places can I visit around Dairy Queen (Treat) in Payson?
Nearby places include Payson Outfitters for outdoor gear and coffee, Dutch Bros Coffee for cafe drinks, Bob's Western Wear for clothing and shoes, and Mike's Fish and Chips for seafood dining.
Is there a coffee shop near Dairy Queen (Treat) where I can visit before or after enjoying ice cream?
Yes, Payson Outfitters and Dutch Bros Coffee are nearby coffee shops where you can grab a coffee before or after visiting Dairy Queen.
Are there any outdoor or sporting goods stores near Dairy Queen (Treat) in Payson?
Yes, Payson Outfitters and Rim Country Guns are nearby stores offering sporting goods and outdoor gear, ideal for visitors who enjoy outdoor activities.
If I’m visiting Dairy Queen (Treat) in Payson with kids, what nearby family-friendly places can I explore?
Besides the family-friendly Dairy Queen itself, nearby you can find places like Payson Outfitters for outdoor gear and coffee, and Mike's Fish and Chips, suitable for a casual family meal after ice cream.