Dairy Queen (Treat)

4.0
701 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
601 S Beeline Hwy, Payson, AZ
85541-5302, United States

Hours

Reviews

4.0
701 reviews
5 stars
365
4 stars
141
3 stars
89
2 stars
39
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Product Quality

Several reviews mentioned dissatisfaction with the quality and quantity of food items, particularly blizzards and other treats.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness of the location while others noted unsanitary conditions.

Pricing Concerns

Customers expressed frustration over high prices and perceived value for money, particularly regarding blizzards and other menu items.

Positive Experiences

Despite the issues, some customers highlighted friendly staff and enjoyable ice cream, indicating that experiences can vary.
  • AU
    A Google User
    Nov 10, 2025
    5.0
    I went up to Dairy Queen on Thursday, and the service was excellent. Skyler, the one who took my order, was so sweet and kind and had such a positive attitude. Helping me find what I wanted, she made sure it was perfect for me!!
  • AD
    Alma Miles Dei
    Oct 17, 2025
    5.0
    Great service, yummy icecream!
  • KD
    Keith Dishong
    Oct 7, 2025
    2.0
    I'm not sure what the point of the table number placards is if you just yell out the numbers instead of bringing the food to the table. Also, buttered texas toast generally tastes better with butter.
  • MD
    Mya Dupree
    Oct 4, 2025
    1.0
    This is the SECOND time I have asked for a Royal Ultimate Choco Brownie Blizzard and they have forgotten the fudge center. I reached out to corporate the first time this happened a few weeks back and still have not heard anything back. Extremely disappointed.
  • KM
    Kendal McCray
    Sep 24, 2025
    1.0
    Don't expect to get what you're used to at this DQ. I ordered a Oreo Blizzard and it had maybe half an oreo mixed into the ice cream. What's worse, I was waiting at the bar stool area for them to make it and they didn't tell me it was ready but just set it on the counter. I finally noticed it sitting there, who knows how long exactly, and had to ask them if it was mine. The girls working there seem to only want to talk to themselves than provide even decent service.

Frequently Asked Questions About Dairy Queen (Treat)

What type of food does Dairy Queen (Treat) in Payson, AZ specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and offers ice cream cakes through DQCakes.com.

What are the operating hours for Dairy Queen (Treat) in Payson?

Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.