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Brand Certified

Chipotle Mexican Grill

3.8
(285 reviews)

Business Details

108 S Beeline Hwy, Payson, AZ
85541, United States
(928) 267-0745

About

Mexican Restaurant
Chipotle Payson II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
108 S Beeline Hwy, Payson, AZ
85541, United States

Hours

Reviews

3.8
285 reviews
5 stars
159
4 stars
38
3 stars
24
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times for food.

Food Quality

Customers frequently reported inconsistent food quality, with complaints about undercooked rice, skimpy portions, and missing items from orders.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service, particularly highlighting specific staff members.
  • CH
    CoDy Henkel
    4 days ago
    1.0
    No tortillas. Crappy service.
  • CC
    Carla Croy
    Feb 22, 2026
    1.0
    The stake was very rare. Got its taco kids meals and they didn't have soft shells. Cool they gave them 1 full sized burrito tortilla. Then gave half scoop meat (didn't even fill the serving size on the plate half way). Ask for more and they made it clear they were not happy about the request. Gave half portions for all the sides. The chips that came with the kids meals only had 3 chips and a few crumbs in the bags. They were out of 3 of the 8 fountain drinks and 1 of the other drinks on the side with the others left low.
  • WG
    Wendy Gray
    Feb 15, 2026
    1.0
    Brought the family here, and they had a 20 minute wait for rice. They were out of both kinds of chicken. They weren't taking cash unless you had exactly the amount due. All the tables were dirty.
  • JS
    Jordan Schmidt
    Feb 7, 2026
    5.0
    Lots of parking, great food, spacious and clean interior, and friendly service. Will definitely stop here again!
  • EE
    E.S.
    Feb 6, 2026
    1.0
    This place is a ripoff. Barely any meat in a $14 burrito. 2 burritos $28. Can eat at Chili's for the same price with better food, pricing and atmosphere. Won't go back. Save you time and money and go somewhere else.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I find at Chipotle Mexican Grill in Payson II?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 108 S Beeline Hwy, Payson?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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