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Arby's

4.2
(743 reviews)
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Business Details

167 North Beeline Hwy, Payson, AZ
85541, United States
(928) 212-8003
http://www.arbys.com/locations/us/az/payson/167-north-beeline-hwy/store-8621
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
167 North Beeline Hwy, Payson, AZ
85541, United States

Hours

Reviews

4.2
743 reviews
5 stars
388
4 stars
198
3 stars
84
2 stars
37
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or dry items, while others praised the freshness and taste.

Customer Service

Service quality varied significantly; some staff were friendly and accommodating, while others were described as rude or indifferent.

Cleanliness

The restaurant was frequently noted for its cleanliness, although some reviews mentioned unkept bathrooms.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly missing items or modifications not being honored.

Value for Money

Several reviews mentioned rising prices, leading to concerns about value, especially when food quality was lacking.
  • JH
    Jeff Hunt
    Jan 27, 2026
    2.0
    The curly fries had setting in the warmer for a while, there were no curly fries just some pieces that had been left over including a couple cold crinkle cuts. It wouldn't be a deal but I only come to town once a month and that is my treat..
  • KR
    Kat Rodriguez
    Jan 23, 2026
    4.0
    This location has been hit or miss from me. Most times the food and service is great, but there have been a few times the food was cold like it had been sitting out for awhile.
  • JU
    julita ulloa
    Jan 11, 2026
    1.0
    This Arby’s can never get our order correct. I always get the French dip and four out of five times. They forget the dip get all the way home and there’s no dip for my French sandwich. It’s the whole part of the sandwich! Feeling irritated and I don’t think I’ll go back again.
  • JA
    Joshua Aschbrenner
    Jan 11, 2026
    5.0
    The app SCAMMED me when I tried to do the buy one get one offer. As soon as I paid it fully charged me and removed coupon. The store staff was super understanding and accommodating and exceeded expectations. They handled an upset customer well and deserve praise for service
  • CL
    Chris Lamb
    Jan 11, 2026
    4.0
    The food cdn be hit or miss at this location. Bummer that the prices have gone up, but that's not the stores fault. Friendly staff.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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