Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising staff for being friendly and attentive, while others report rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with reports of hot and fresh items alongside complaints of cold or poorly prepared food.
Cleanliness
The location is generally noted for being clean, although some reviews mention disorganization and a lack of attention to dining customers.
Speed of Service
Service speed is frequently criticized, particularly during busy hours, with long wait times reported in both drive-thru and dine-in experiences.
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Tim McIntyre
5 days ago
5.0
Ordered on the kiosk inside. Order was done within minutes. Friendly smiles in this restaurant. I would come back again.
CR
Cristian Rodriguez
6 days ago
1.0
Told everyone to move forward in line and took forever to bring the food
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Kim Hayes
Nov 7, 2025
1.0
Last several times I’ve been there the shake machine was out of service. Get it fixed please! Unhappy husband is no bueno.
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Shon Nguyen
Oct 16, 2025
4.0
This McDonald has a consistently delicious fish sandwiches and my children don’t get tired of eating them. the service is somewhat slow for a drive thru fast food service. I have not dined in the restaurant but the surrounding areas look clean.
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Audrey Felice
Oct 13, 2025
5.0
The customer service from team member Braeden was Outstanding. Time was taken to make sure we were satisfied with our order and due to his excellent customer service skills we will gladly return again.