Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and long wait times, with many customers expressing frustration over repeated mistakes.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Food Quality
Inconsistent food quality; while some customers enjoyed hot and fresh items, others received cold or improperly prepared food.
Efficiency
Long wait times reported, especially during busy hours, with some customers experiencing significant delays in receiving their orders.
JJ
Jacob
Jan 20, 2026
5.0
i come here because gila (gosh i love asher) asher is so amazing dont ever fire him
VC
Victoria Garcia cruz
Jan 19, 2026
5.0
i love how fast they make the food and how kind they are to their customers and their lobby smells great
JH
Jeronimo David Herrera
Jan 19, 2026
5.0
Easy to order through machines they have now. I got a number and they served me.
JJ
Jaknel001
Jan 16, 2026
5.0
Im a big McDonald's person
CP
Crystal Paz
Dec 15, 2025
1.0
If I could give no stars I would. This McDonald's is the worst of all of them in Oro Valley. Basma, Carlos and another "unnameable" manager all worked 12/15/25 @ noon and treated every customer around me including myself extremely rude and unprofessional. They will not give courtesy, they do not have respect, they treat you like they hate you for coming into the restaurant. Than because they refuse to be professional together you get nothing but a staff that is less caring hence the rushes they never seem to tame, or the orders they never get right, or how they almost never give u the right drink! You will wait for an hour at lunch and they refuse refunds to your face!