Chipotle Oro Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant.
Service Quality
Customers reported rude and inattentive staff, with several instances of poor customer service.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of food, particularly meat.
Food Quality
Several reviews mentioned issues with food quality, including undercooked ingredients and overall dissatisfaction with taste.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good food quality during certain visits.
MS
Michele Small
6 days ago
5.0
The Chicken bowl with brown rice and other fixings was delicious and filling!
LG
Luis Goicoechea
Dec 30, 2025
1.0
Arrived at the location at 9 pm , 1 hour before closing waited in line for 10 min . For my surprise they are out of every protein except sofrito i asked them if they could make some chicken or steak amd they said no and just laugh about it . At that point i just left with a very sour taste on my mouth . Im a regular customer to these location and i feel like if you guys are not going to have any protein after 9 because they already cleaned the grill why dont close at 9pm instead of 10. Not a good look chipotle !
DA
DeAnn Anderson
Dec 26, 2025
1.0
Restaurant eas dirty. Tables not wiped. Very uppity behind the counter. Nothing friendly about this store. Tried to give small portions and angry when asked. Nora was at the checkout and angry when asked for the receipt.
JN
John Noland
Dec 20, 2025
5.0
Just a bathroom stop. Very clean.
KT
Kathy Toms
Nov 28, 2025
4.0
The burrito was huge! The staff was friendly. This was my first time at Chipotle restaurant.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Oro Valley serve?
Chipotle Oro Valley offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Oro Valley?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Can I order Chipotle Oro Valley meals for pickup or delivery?
Yes, Chipotle offers both in-store pickup and delivery services.
Does Chipotle Oro Valley support any sustainable or humane sourcing practices?
Yes, Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I order Chipotle food online for Oro Valley location?
You can order online via their order website at https://order.chipotle.com/ or through the Chipotle mobile app.
What services are available at Chipotle Mexican Grill in Oro Valley?
Services include online orders, web and mobile delivery, catering and catering delivery, gift cards, and accepting credit cards.
Which nearby places can I visit before or after dining at Chipotle Oro Valley?
Nearby places include Panera Bread for coffee or bakery items, Universal Nails & Spa for salon services, and Mattress Firm for retail shopping.
Are there convenient spots nearby to withdraw cash when visiting Chipotle Oro Valley?
Yes, nearby ATMs include The Exchange Network, LibertyX Bitcoin ATM, and Wells Fargo ATM.
What options are available nearby for other dining choices around Chipotle Oro Valley?
Nearby dining options include Jersey Mike's Subs for sandwiches, MOD Pizza for pizza, Burger King, and Pizza Hut for fast food and pizza.
Are there any convenient essential services near Chipotle Oro Valley?
Yes, nearby essential services include MinuteClinic for pharmacy and urgent care, UPS Access Point location for shipping, and CVS Pharmacy for drugstore needs.