Business Details
About
Mexican Restaurant
Chipotle Oro Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
495 reviews
5 stars
243
4 stars
106
3 stars
43
2 stars
30
1 star
73
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, small portions, and food that tasted off or cold.
Service Issues
Many reviews highlighted poor service, including rude staff, mistakes with orders, and a lack of attention to customer needs.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and food debris on the floor.
Portion Sizes
Several reviews mentioned that portion sizes have decreased significantly, leading to dissatisfaction among customers.
Location Management
Customers expressed frustration with management practices, including running out of ingredients early and closing the kitchen before the stated closing time.
- NNNoahNov 8, 20251.0The lady with the colored hair and dumb makeup was super strange and the food quality was terrible and the manager was rude. Would suggest going to another location or restaurant, very stingy with the toppings and food quality sucked everything was old.
- TTTed TengelNov 2, 20255.0I wanted to recognize two individuals who absolutely made my day by their commitment to excellent customer service that far exceeded industry-standard. Zach and Nora (and the entire team on Friday, 10/31/25) put together the most incredible catering spread that I’ve ever seen from Chipotle. What’s more is that they were so happy to serve me. They made me feel valued and really special. I walked out of the restaurant feeling like a million bucks. Moreover, my customers absolutely loved the display. Thanks folks!
- KCKeir CochranOct 12, 20251.0kids are too focused on whatever is happening around them chatting to get your order right
- SASarah ArizonaOct 10, 20255.0Everything was great. Staff, food, speed. We got right through a long line. Bathrooms clean.
- JHJoe HaalaOct 5, 20255.0Great location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Oro Valley serve?
Chipotle Oro Valley offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Oro Valley?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Can I order Chipotle Oro Valley meals for pickup or delivery?
Yes, Chipotle offers both in-store pickup and delivery services.
Does Chipotle Oro Valley support any sustainable or humane sourcing practices?
Yes, Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I order Chipotle food online for Oro Valley location?
You can order online via their order website at https://order.chipotle.com/ or through the Chipotle mobile app.
What services are available at Chipotle Mexican Grill in Oro Valley?
Services include online orders, web and mobile delivery, catering and catering delivery, gift cards, and accepting credit cards.
Which nearby places can I visit before or after dining at Chipotle Oro Valley?
Nearby places include Panera Bread for coffee or bakery items, Universal Nails & Spa for salon services, and Mattress Firm for retail shopping.
Are there convenient spots nearby to withdraw cash when visiting Chipotle Oro Valley?
Yes, nearby ATMs include The Exchange Network, LibertyX Bitcoin ATM, and Wells Fargo ATM.
What options are available nearby for other dining choices around Chipotle Oro Valley?
Nearby dining options include Jersey Mike's Subs for sandwiches, MOD Pizza for pizza, Burger King, and Pizza Hut for fast food and pizza.
Are there any convenient essential services near Chipotle Oro Valley?
Yes, nearby essential services include MinuteClinic for pharmacy and urgent care, UPS Access Point location for shipping, and CVS Pharmacy for drugstore needs.