Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mesa Subway® Restaurant at 7641 E. Guadalupe Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
The young man working today 3/16 was an absolute gem
JH
Jamie Hobson
Dec 26, 2024
2.0
I submitted an online order and was told it would be ready at 6:05 PM. I arrived a couple minutes early and the employee was helping another customer and said he had to stop my order to help them. No problem, I understand that, and could see my four sandwiches were in process.
Once they left, rather than finishing my sandwiches (since I was waiting and it was after the time Subway said they would be ready), the employee started preparing bread to put in the oven. When I questioned this, he told me “I don’t know what to tell you dude, I’m the only one here.”
That’s already problematic, that the store was operating with a single employee, but the terrible customer service to keep a customer waiting - who had already paid - because they chose to perform another task was both rude and jarring to me.
It was another 20 minutes before my sandwiches were done, and I didn’t even receive an apology when I said thank you. Waiting 45 minutes for an order at a fast food restaraunts is ridiculous.
I like Subway, but it isn’t worth the wait or complete disregard for my time. I’m inclined to go to Firehouse, Jimmy John’s or Quiznos in the future.
Would be one star but the actual food was decent and the order was accurate.
WW
William White
Dec 6, 2024
1.0
Whoever manages this store needs to pick more reliable employees. There was ONE gentleman working here by himself during a Friday lunch rush next to three active job sites...come on man, that's not fair to your employee. He is getting harassed, dealing with the pressure of 12 people in line and that's just not fair to him. I placed an order at 10:30 and didn't receive it until 11:45. Seriously? I'm not mad at the lone worker, but whoever is hiring these other people, you need to punish them and do better. I see an employee walking in, slumping her feet, no rush, doesn't try to immediately help this guy and is just sitting on their cell phone for 5 minutes. Like come on man, help this guy out. 12/06/2024, 1030am to 1145am, give Robert a raise and paid time off, he works his butt off!
MR
Mikel Rodriguez
Oct 28, 2021
1.0
Servers had very difficult time making sandwich’s after watching struggle to put a salad in container. Longest 20 minutes for a sandwich
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