Wendy's

3.5
647 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1916 Greenfield Rd, Mesa, AZ
85206, United States

Hours

Reviews

3.5
647 reviews
5 stars
269
4 stars
111
3 stars
69
2 stars
43
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Pastor Ray received numerous positive mentions for his exceptional customer service, creating a welcoming atmosphere for many customers.

Food Quality

Several customers reported issues with food quality, including cold or poorly prepared items, while others praised specific menu items like chili and the Biggie Bag.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty conditions and unkempt dining areas.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some employees being friendly and helpful, while others were described as rude or unprofessional.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, suggesting a need for better attention to detail in order fulfillment.
  • CC
    Crystal
    Dec 31, 2025
    5.0
    This particular Wendy's location has very friendly staff! Big reason I choose to visit this location most often!
  • MW
    Michael Walker
    Dec 30, 2025
    5.0
    Good biscuits and gravy for a fast food place but sometimes they skimp on the gravy so check your order before leaving.
  • AJ
    Alice Jenkins
    Dec 22, 2025
    5.0
    The most likable man, perhaps a manager, brought my chicken tenders out to my car today. I was with my mom from MT...he was so adorable. Still thinking about his great energy and our short talk. Idk him but...thank you. :)
  • CC
    Cupcake
    Dec 6, 2025
    1.0
    WOW Where's the Beef? And the Beans and all the other Great stuff that goes in Chili! I just got a cup of Chili Juice with 3 packs of Crackers and I was a paying customer not a homeless person in a Soup Line. WOW
  • LH
    Laura H
    Dec 1, 2025
    5.0
    Pastor Ray and Patricia offer a bit of encouragement with their excellent customer service. They provide great service, our food is always correct, warm and yummy.

Frequently Asked Questions About Wendy's

Is 1916 Greenfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open every day from 6:30 AM to midnight.