Wendy's

3.5
639 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1916 Greenfield Rd, Mesa, AZ
85206, United States

Hours

Reviews

3.5
639 reviews
5 stars
264
4 stars
111
3 stars
69
2 stars
42
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while some employees like Pastor Ray received high praise for their friendliness and helpfulness, others, including management, were reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with several customers reporting cold or poorly prepared items, while others enjoyed the chili and specific menu items.

Cleanliness

The restaurant's cleanliness is a concern, with multiple reviews mentioning dirty conditions and unkempt dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor attention to detail from staff.

Atmosphere

The atmosphere is described as chaotic and unprofessional, with staff behavior detracting from the dining experience.
  • MT
    Melissa Tunney
    Oct 25, 2025
    1.0
    MY FAMILY GOT SICK… PLEASE DONT EAT HERE…..
  • VE
    vincent esteban
    Oct 4, 2025
    1.0
    Wrong order even with multiple attempts.double check all items ordered. Good luck
  • TM
    Tara Murphy
    Sep 30, 2025
    2.0
    Restaurant seemed dirty grimey grungy. Condiments weren't stocked at Noon. Lots of male employees lingering around, going in and out on smoke breaks from the kitchen. Looked like they'd maybe just gotten out of prison. The front counter guy was friendly and welcoming however.
  • SF
    Scott Flake
    Sep 27, 2025
    5.0
    We love Wendy's. We always get decent food, fast and friendly service, and reasonable prices. I like the fact they have baked potatoes and chili, not something you find at other fast food locations. The workers act like they care and work to fill your order quickly. They support adoption with fun features like Boo Books and Free Frosty Tags (Never underestimate the power of a small Frosty). It's fast food but the fake fireplace and TV give a little more upscale vibe. Outdoor seating is available too.
  • LB
    Lori Bradley
    Aug 28, 2025
    5.0
    I rarely eat at Wendy’s but happened to be in town for work so stopped for lunch. I’ll have to say this location is very lucky to have Pastor Ray as an employee. He was an absolute joy and made my day!

Frequently Asked Questions About Wendy's

Is 1916 Greenfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.