Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences are mixed; while some employees like Pastor Ray received high praise for their friendliness and helpfulness, others, including management, were reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with several customers reporting cold or poorly prepared items, while others enjoyed the chili and specific menu items.
Cleanliness
The restaurant's cleanliness is a concern, with multiple reviews mentioning dirty conditions and unkempt dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor attention to detail from staff.
Atmosphere
The atmosphere is described as chaotic and unprofessional, with staff behavior detracting from the dining experience.
MT
Melissa Tunney
Oct 25, 2025
1.0
MY FAMILY GOT SICK… PLEASE DONT EAT HERE…..
VE
vincent esteban
Oct 4, 2025
1.0
Wrong order even with multiple attempts.double check all items ordered. Good luck
TM
Tara Murphy
Sep 30, 2025
2.0
Restaurant seemed dirty grimey grungy. Condiments weren't stocked at Noon. Lots of male employees lingering around, going in and out on smoke breaks from the kitchen. Looked like they'd maybe just gotten out of prison.
The front counter guy was friendly and welcoming however.
SF
Scott Flake
Sep 27, 2025
5.0
We love Wendy's. We always get decent food, fast and friendly service, and reasonable prices. I like the fact they have baked potatoes and chili, not something you find at other fast food locations. The workers act like they care and work to fill your order quickly. They support adoption with fun features like Boo Books and Free Frosty Tags (Never underestimate the power of a small Frosty). It's fast food but the fake fireplace and TV give a little more upscale vibe. Outdoor seating is available too.
LB
Lori Bradley
Aug 28, 2025
5.0
I rarely eat at Wendy’s but happened to be in town for work so stopped for lunch. I’ll have to say this location is very lucky to have Pastor Ray as an employee. He was an absolute joy and made my day!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mesa, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mesa, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 497-4665.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1916 Greenfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Mesa, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 6:30 AM to midnight.
Is this Wendy's location currently open?
Yes, the 1916 Greenfield Wendy's in Mesa, AZ is open and serving customers.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with options available through the website or mobile app.
Can I order Wendy's food for delivery in this area?
Delivery is available where supported; you can check availability through the Wendy's app or order website by entering your address.
What payment methods does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (480) 497-4665, or use the Wendy's Contact page or Customer Care phone at 888-624-8140.
Are there nearby fast food options close to this Wendy's?
Yes, nearby fast food options include Carl's Jr., Raising Cane's, Pieology Pizzeria, and Culver's, providing a variety of choices around this location.
What entertainment or shopping places are near Wendy's at 1916 Greenfield Rd?
Nearby, you can visit GameStop for video games and hobbies, Greenfield Shopping Center for various retail options, and Terri's Consign & Design for unique retail finds.
Are there beauty and spa services near this Wendy's location?
Yes, there are several beauty and spa places nearby including Skin Effektz, Designnailsandspabyjulie, VO5 Nails & Spa, AZ Diamond Nails, Marigold Salon, and The White Spa.
What website or app can I use to order food from this Wendy's?
You can order from this Wendy's using the Wendy's mobile app or through their website at order.wendys.com.