Wendy's

3.7
1115 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10714 E. Southern Avenue, Mesa, AZ
85209, United States

Hours

Reviews

3.7
1,115 reviews
5 stars
470
4 stars
246
3 stars
165
2 stars
69
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff appearing rude or indifferent, and issues with order accuracy.

Food Quality

Numerous reviews highlighted cold, stale, or poorly prepared food, including burnt fries and dry chicken.

Cleanliness

Several customers noted that the restaurant was dirty, with unpleasant odors and unclean tables.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Positive Experiences

A few customers praised specific staff members for their friendliness and helpfulness, as well as some positive food experiences.
  • CC
    Cambria Catlin
    Nov 17, 2025
    5.0
    Always helpful. Very family friendly at this location.
  • MM
    Matt McDonald
    Nov 15, 2025
    2.0
    Probably the worst experience at a Wendys in my life. The line was almost out the door, nobody working would even acknowledge the customers waiting. And there were multiple mistakes that happened to other customers just in the time we were waiting for our food. Bring in the robots cause the people at this location just aren’t cutting it.
  • LE
    Leslie1895# Earth
    Nov 7, 2025
    4.0
    I have been eating at Wendy’s since the early 80s. I’ve always enjoyed a good taco salad. However, today I ordered a taco salad and why is there hybridized corn on my salad? I had to pick all of it out before I could start eating. Also, what happened to the salsa this creamy style dressing that they now give you is something I really don’t like. I’d rather the fresh salsa instead. Also it’s more calories. To my surprise today, the salad plate has also changed too much much smaller I know prices are high salad can’t cost that much! They also changed the standard chips they used to have for some type of season chips. They’re OK, but I still like the original triangular shaped chips. I also noticed that the chili it’s more beans than anything else. It still taste OK but lots and lots of beans so if you can’t digest beans while I would suggest bypassing that. I’m quite disappointed because of course the prices have gone up, but I’m getting less quality I think in my overall meal. However, I do like the new team uniforms. I guess that’s where my money is going?
  • RP
    Ramiro Perez
    Oct 30, 2025
    5.0
    Muy amables.
  • BT
    Bryan Talaswaima
    Oct 3, 2025
    1.0
    Worst service ever! Lady told me to order from the kiosk bcuz she was busy. All I wanted to know was when lunch was served 1030 or 11am. I waited till 1030 n used the kiosk, n it wasn't taking my card. So I waited again n the lady got an attitude with me when I proved her wrong about her kiosk not working. She's a big Latino woman who wears her sunglasses inside.

Frequently Asked Questions About Wendy's

Is 10714 E. Southern Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.