Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, with staff appearing rude or indifferent, and issues with order accuracy.
Food Quality
Numerous reviews highlighted cold, stale, or poorly prepared food, including burnt fries and dry chicken.
Cleanliness
Several customers noted that the restaurant was dirty, with unpleasant odors and unclean tables.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Positive Experiences
A few customers praised specific staff members for their friendliness and helpfulness, as well as some positive food experiences.
CC
Cambria Catlin
Nov 17, 2025
5.0
Always helpful. Very family friendly at this location.
MM
Matt McDonald
Nov 15, 2025
2.0
Probably the worst experience at a Wendys in my life. The line was almost out the door, nobody working would even acknowledge the customers waiting. And there were multiple mistakes that happened to other customers just in the time we were waiting for our food. Bring in the robots cause the people at this location just aren’t cutting it.
LE
Leslie1895# Earth
Nov 7, 2025
4.0
I have been eating at Wendy’s since the early 80s. I’ve always enjoyed a good taco salad. However, today I ordered a taco salad and why is there hybridized corn on my salad? I had to pick all of it out before I could start eating. Also, what happened to the salsa this creamy style dressing that they now give you is something I really don’t like. I’d rather the fresh salsa instead. Also it’s more calories. To my surprise today, the salad plate has also changed too much much smaller
I know prices are high salad can’t cost that much! They also changed the standard chips they used to have for some type of season chips. They’re OK, but I still like the original triangular shaped chips. I also noticed that the chili it’s more beans than anything else. It still taste OK but lots and lots of beans so if you can’t digest beans while I would suggest bypassing that.
I’m quite disappointed because of course the prices have gone up, but I’m getting less quality I think in my overall meal. However, I do like the new team uniforms. I guess that’s where my money is going?
RP
Ramiro Perez
Oct 30, 2025
5.0
Muy amables.
BT
Bryan Talaswaima
Oct 3, 2025
1.0
Worst service ever! Lady told me to order from the kiosk bcuz she was busy. All I wanted to know was when lunch was served 1030 or 11am.
I waited till 1030 n used the kiosk, n it wasn't taking my card. So I waited again n the lady got an attitude with me when I proved her wrong about her kiosk not working.
She's a big Latino woman who wears her sunglasses inside.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mesa, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mesa, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 357-8246.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 10714 E. Southern Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Mesa, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular hours for drive-thru service at this Wendy's location?
The drive-thru is open from 6:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's offer dine-in and delivery options?
Yes, this location offers dine-in, delivery, and drive-thru services, but curbside pickup is not available.
Can I order Wendy's food online or through an app?
You can place orders online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner at their Mesa, AZ location.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (480) 357-8246 or contact Wendy's Customer Care via their website's contact page or phone at 888-624-8140.
Are there any nearby places to visit before or after dining at Wendy's on E. Southern Avenue?
Nearby places include Babbo Italian Eatery, IHOP for breakfast and brunch, and Andy's Frozen Custard for dessert, ideal for planning a full meal or treats around your Wendy's visit.
Is there a spa or beauty salon near this Wendy's location?
Yes, several spas and salons such as Escape Nail Spa, Day Spa, Reflexology Pedicure, and Spa Individual are close by for relaxation before or after your meal.
Where can I find quick groceries or discount shopping near Wendy's on E. Southern Avenue?
Dollar Tree is a nearby discount store and convenience store where you can shop for groceries or essentials conveniently.
Are there other dining options near this Wendy's location?
Yes, nearby dining options include Firehouse Subs for sandwiches, Thai Kitchen for Asian cuisine, and Little Caesars Pizza for quick pizza.