Wendy's

3.7
1121 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10714 E. Southern Avenue, Mesa, AZ
85209, United States

Hours

Reviews

3.7
1,121 reviews
5 stars
473
4 stars
246
3 stars
165
2 stars
71
1 star
166

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, overcooked, or burnt food, with several mentioning that their meals were not fresh.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including unpleasant odors and dirty tables.

Staff Attitude

Feedback indicated that staff members often appeared disinterested or unfriendly, impacting the overall customer experience.
  • VD
    Vic Di
    Dec 30, 2025
    1.0
    Horrible took like 15 minutes to get my food and there was 2 people in store and 1 at the drive through we asked about our food and they hadnt even started our order
  • RO
    Russ O
    Dec 14, 2025
    2.0
    I went to Wendy’s for something simple. Quiet. Efficient. Chicken nuggets. A chicken sandwich. French fries. A soda. The fries came out burnt. Not crispy—burnt. Like they’d already been through a fight and lost. The chicken nuggets were overdone. Tough. Dry. They didn’t survive the heat. The chicken sandwich? Acceptable. It understood the assignment. Then I went for a soda. Most of the flavor options were out. You don’t take a man’s choices. That’s how things escalate. I ate my meal in silence. I left without making a scene. But understand this— I noticed. Wendy’s used to be a place of balance. Today, it was chaos.
  • GB
    Gerald Baker
    Dec 12, 2025
    2.0
    Under staff ,out of syrups on drink machine staff wjould not fill my drink from behind counterfor my togo order . I really like Wendy,s but this location was not very good.
  • RT
    robert tabb
    Dec 10, 2025
    5.0
    Not a big fan of the kiosk. And waited for a register person.
  • JR
    Jon Ryan
    Dec 2, 2025
    3.0
    I used to come to this location regularly last year. Service was always good back then. Went back today for the first time in a long time. Ordered at the kiosk because there were no employees to be seen. When the employees finally appeared, it seemed to only be because there was a car at the drive thru. My name was up on the screen, so I knew the order had been placed, but they just ignored it (and me, standing at the counter) to focus on the drive thru orders. Finally got an employee and asked about my food. Turns out my burger had been made and had just been sitting there the whole time getting cold. No ketchup at the condiment area (meaning I had to go try to get an employee's attention again to get ketchup), and being out of Dr Pepper did not improve my attitude about this location.

Frequently Asked Questions About Wendy's

Is 10714 E. Southern Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular hours for drive-thru service at this Wendy's location?

The drive-thru is open from 6:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.