Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Several reviews mentioned food being cold, overcooked, or not fresh, leading to dissatisfaction.
Cleanliness
The location was often described as clean and well-maintained, although some customers experienced issues with the cleanliness of food preparation areas.
Wait Times
Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding expectations for fast food.
MM
MandaS
1 day ago
1.0
To go through the drive the 3 times for a mobile order pickup. The first time he said he would bring it out to me and i waited over 10 minutes. When I finally got my order, it was missing the chili. The employee said that they were out of chili, but they didn't mention this to me until I went through the line for a third time.
The drive thru line is 20 minutes time right now at 2AM. 7 cars in line and no one has moved in 10 minutes. I have spent over an hour and fifteen minutes trying to get my order.
MG
Miguel Gutierrez
3 days ago
1.0
Trash food in a nice neighborhood. What a sore sight
B4
BRM 480
Feb 16, 2026
1.0
Look at this ish...Old dried up fries that they barely put any in the box, a sloppy, sloppy, burger that was cold. Why? Is that what they mean by thinning out the company? This crap cost too much money to pay for crappy service and crappy, half ass prepared food.
JR
Jeremy Ring
Jan 30, 2026
1.0
They stop the line of cars to let one car order food so the timer doesnt trip which would mean they have to move faster and get food out on time. Waited 27 minutes for a single burger meal. By the time I recieved the food was ice cold. And the food i ordered wasn't even what I got. Missing 2 whole orders. What's wrong with this location? Never seen such a poorly ran fast food joint
LN
L N
Jan 30, 2026
1.0
The lady at the drive thru - middle age, has a smart attitude. Probably has worked there most of her life. Doesn’t greet guests even at window. More like short responses, rushing the customer. Not polite at all.
Key takeaways- if you are unhappy at your job honey, GET A DIFFERENT ONE ☝️
Order was not correct the first time. Brought the incorrect burger back, & woman was smart stating “I don’t want that”. Just rude all together.
Edit
01/29/2026
After 10pm
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru at 1155 S. Dobson Rd., Mesa, AZ?
The drive-thru at this Wendy's location is open daily from 6:00 AM to 3:00 AM.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, Wendy's at 1155 S. Dobson Rd. offers dine-in, drive-thru, and delivery services where available.
Can I order Wendy's food online or via mobile app for this location?
Yes, you can order food online at order.wendys.com or through the Wendy's mobile app for this location.
What payment options are accepted at Wendy's on S. Dobson Rd.?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, the Wendy's at this location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at 1155 S. Dobson Rd.?
You can provide feedback through the Wendy's Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey, or call this location directly at (480) 508-4377.
Are there any other fast food or dining options near Wendy's at 1155 S. Dobson Rd.?
Nearby dining options include Village Inn Restaurants for breakfast and brunch, La Casa De Juana for Mexican cuisine, Oregano's for Italian and pizza, Jersey Mike’s Subs for sandwiches, and Taco Bell for Mexican fast food.
Where can I find convenient services close to Wendy's on Dobson Rd.?
Nearby services include the UPS Access Point for shipping, Bitcoin Depot for currency exchange, Circle K convenience store and gas station, and Elite Locksmith for lock and key services.
Are there any health or wellness facilities near this Wendy's location?
Yes, nearby health and wellness facilities include Barner Hospital, Beijing Acupuncture Mesa, and Dobson Square which has health-related services.
What should a customer visiting Wendy's at 1155 S. Dobson Rd. know about the dress code?
The dress code at this Wendy's location is casual, so you can feel comfortable visiting in everyday attire.
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