Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.
Staff Attitude
Several reviews highlighted rude or dismissive behavior from staff, particularly from management, impacting customer experience.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, incorrect orders, and concerns about freshness.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Positive Experiences
Despite the negative feedback, there were mentions of friendly staff and good service from specific employees, indicating potential for improvement.
BC
barrett cowart
Nov 17, 2025
4.0
Good was spot on but customer service tone and location wasn’t the best.
AP
Abigail Paul
Nov 13, 2025
2.0
We normally love Wendy's and go to a different location but tonight we had to go to this one and everything went wrong: 1) we pre-ordered through the app but then one entree we had already paid for was apparently not available when we got to the store to pick up; 2) they let us choose whatever we wanted as a replacement so I got the classic Asiago chicken sandwich without any alterations, and they gave me the spicy one instead 3) we upgraded the fries on my partner's combo to be a large but the container was only half full, so we might as well have just kept the medium and saved the upcharge; and 4) I found a hair in my sandwich that was absolutely not mine. Will definitely avoid this location in the future.
RR
Rachel
Nov 2, 2025
5.0
The workers were very kind and the food was hot and delicious!
BL
bella lewellin
Oct 30, 2025
1.0
I genuinely do not understand how I ended up with a piece of chicken🤮🤮 on my burger and shredded lettuce when it’s usually pieces??! I usually go to the location off Arizona ave but accidentally placed it at this location so I am even more upset this is how I got my food. This is absolutely gross to find a COMPLETELY different piece of meat on my burger! I get trying to be fast but that will lead you to getting people sick or food violations. This is crazy work!!!
FD
FRAMPTON DELACROIX
Oct 21, 2025
5.0
Great location food always hot. Paityn took my order and was very professional
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mesa, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mesa, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 508-4377.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1346 W. Southern Wendy’s serve breakfast?
Yes, this Wendy’s location in Mesa, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-thru at 1155 S. Dobson Rd., Mesa, AZ?
The drive-thru at this Wendy's location is open daily from 6:00 AM to 3:00 AM.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, Wendy's at 1155 S. Dobson Rd. offers dine-in, drive-thru, and delivery services where available.
Can I order Wendy's food online or via mobile app for this location?
Yes, you can order food online at order.wendys.com or through the Wendy's mobile app for this location.
What payment options are accepted at Wendy's on S. Dobson Rd.?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, the Wendy's at this location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at 1155 S. Dobson Rd.?
You can provide feedback through the Wendy's Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey, or call this location directly at (480) 508-4377.
Are there any other fast food or dining options near Wendy's at 1155 S. Dobson Rd.?
Nearby dining options include Village Inn Restaurants for breakfast and brunch, La Casa De Juana for Mexican cuisine, Oregano's for Italian and pizza, Jersey Mike’s Subs for sandwiches, and Taco Bell for Mexican fast food.
Where can I find convenient services close to Wendy's on Dobson Rd.?
Nearby services include the UPS Access Point for shipping, Bitcoin Depot for currency exchange, Circle K convenience store and gas station, and Elite Locksmith for lock and key services.
Are there any health or wellness facilities near this Wendy's location?
Yes, nearby health and wellness facilities include Barner Hospital, Beijing Acupuncture Mesa, and Dobson Square which has health-related services.
What should a customer visiting Wendy's at 1155 S. Dobson Rd. know about the dress code?
The dress code at this Wendy's location is casual, so you can feel comfortable visiting in everyday attire.