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Subway

3.2
(230 reviews)

Business Details

1840 W Southern Avenue, Mesa, AZ
85202, United States
(480) 461-0611
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mesa Subway® Restaurant at 1840 W Southern Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1840 W Southern Avenue, Mesa, AZ
85202, United States

Hours

Reviews

3.2
230 reviews
5 stars
95
4 stars
25
3 stars
16
2 stars
15
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and inattentive employees.

Food Quality

Several reviews mention issues with food quality, including poorly made sandwiches, stale bread, and unsatisfactory toppings.

Cleanliness

The cleanliness of the store received positive remarks, with some customers noting it was well-maintained and organized.

Staffing Issues

Multiple reviews highlight staffing shortages, leading to slow service and overwhelmed employees.

Order Accuracy

There are numerous complaints about incorrect orders, including wrong items and missing ingredients.
  • JG
    James Garfield
    Feb 19, 2026
    5.0
    Always my go to place for food. Fast, easy, and filling.
  • SS
    Shoshawna Smith
    Feb 8, 2026
    1.0
    Poor customer service
  • GC
    Gene Curiel
    Jan 11, 2026
    5.0
    You got two of the awesomest employees working tonight, came in right before closing, and the food was fresh, store was clean and the young gentleman and young lady gave a great customer experience, and apparently she was training so great job!
  • AM
    Angel Lopez Morales
    Dec 16, 2025
    4.0
    The cashier themselves was the only one in this joint, yet he seems to be pretty chill with me and my order. The sandwich I got from that order tastes pretty dope to say the least. (Might need to have some more people in here).
  • DH
    Dennis Hubert
    Nov 13, 2025
    3.0
    Ugh. This is not the best Subway I've ever visited. Not the worst either, but close. There was only one person working and he ignored me to work on other orders from online, I presume, as I was the only one in the store. When he got around to waiting on me, he got my order on the toaster and proceeded to work on other orders, ignoring the new people who walked in. I had to get my own cups for soda and found the Dr. Pepper and root beer were both out. When I let him know, he said they were out of it. Then, when I asked for a drink tray, he said that location didn't have them and gave me a list of locations that did, as if I was gonna drive to a different subway to get one. The food was good, although, to say he skimped on the toppings would be an understatement. I got 4 olive slices and three bits of onion per sandwich. Really? And then, after I paid, he looked at the receipt to see if I gave him a tip. Up the service, have the soda in stock, offer drink trays, give me some toppings, and you might get a tip. Just saying.

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