Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesa, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6935 East Baseline Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,085 reviews
5 stars
406
4 stars
227
3 stars
118
2 stars
79
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with many reports of rude staff and long wait times.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality varies, with complaints about overcooked or burnt items, as well as incorrect preparation.
Speed of Service
Customers consistently report slow service, often waiting excessively for their orders.
Positive Experiences
Some customers have praised friendly staff and enjoyed specific menu items, indicating that there are occasional positive experiences.
- RHRichard Hernandez2 days ago5.0The service is usually not very good because there is a lot of turnover there and there's a lot of young people who don't have much customer experience
- HBHal BrayDec 16, 20255.0Always fun good food and served quickly If you are in a hurry, this is the place.
- DHDale HafleyNov 22, 20254.0Original, old fashioned minus the dissappointing fact that not a single 1 i e been to have i ever seen a roller girl!!
- TCTONI ChristensenNov 7, 20251.0This was our first time eating at SONIC. We parked at a place where we order and our food is delivered to our car. The intercom cut in and out and staff was very terse I was read back the order and told the amount to pay. There was an unmarked slot so I inserted my debit card. There was no instructions on the screen and I wasn't sure I'd done it correctly. So I hit the button to speak with staff. After a few minutes a young man answered and said "oh yeah you were supposed to slide your card. I said I'd already done that. He answered with "gimme a sec" but never got back to me. So I called again. A female answered and said "oh yeah your card went through ". In the meantime several cars drove up got their orders and left. I waited in total 20 minutes and finally went to the door only to find out only staff was allowed in. To her credit the manager came out immediately and apologized profusely. Then the order finally came out and was delivered by the manager who reiterated the order to me as she food down. OOPS! The order was incorrect. My family owns restaurants in Montana. If this had happened in one of our restaurants the customer would be granted a free meal and there would have been some job openings. We had seen the commercials and were excited to try SONIC. SO disappointing. We will never eat at sonic chain again no matter where we are. In addition we will spread the word..
- OYotis youngbloodOct 26, 20255.0The one I go to is always polite and quiet. They don’t take Apple Pay but other than that it’s cool.