Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesa, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3033 E Mckellips Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
912 reviews
5 stars
347
4 stars
169
3 stars
140
2 stars
73
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for orders, both in drive-thru and stall.
Food Quality
Mixed reviews on food quality; some items were reported as overcooked or poorly prepared, while others were enjoyed.
Staff Attitude
Customer experiences varied widely regarding staff professionalism, with some praising friendly service and others noting rudeness and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
App Issues
Frequent problems with the mobile app, including crashes and inability to use it for orders, causing additional inconvenience.
- JSJordan Swapp3 days ago4.0Had a mobile order. Asked the car hopper if our order had the ketchup and mustard, he said if it was on the order it would be in the bag. Got home and it was not in the bag. Did have some mozzarella sticks that we didn’t order so it kind of offsets the lacking condiments.
- BABrett ArringtonJan 4, 20262.0Charging for marinara sauce when you order mozzarella sticks? Come on? Put it in the price. Then you can’t pay the sauce with a card. I know…let’s design the worst process ever and slow you down so that everyone else gets their food super slow like we did.
- TMTony ManzanedoNov 21, 20251.0They gave me 2 split and burnt corn dogs. I didn't have the time to turn around so I just tossed them
- DVDreaming of VenusNov 2, 20252.0It took ten minutes just to get 2 shakes and 1 blast in the drive thru, not because of a line, there was no one in front of us and hardly any customers at all, but because the employees were so slow. There was no one behind us when we got there and by the time we got everything, there were three cars behind us. It didn’t seem like there were very many employees and it seemed like all the ones that were there were going pretty slow. This happened just a few minutes ago.
- NRN RobertsonSep 21, 20255.0My ultimate favorite Sonic. Everyone is so nice and helpful. Tryston goes above and beyond to ensure exceptional experience. Thank you 😊