Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesa, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 647 E. Mckellips Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,121 reviews
5 stars
415
4 stars
224
3 stars
159
2 stars
77
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including cold items, incorrect orders, and food that tasted old or poorly prepared.
Cleanliness and Maintenance
Customers noted the location's run-down appearance and concerns about cleanliness, impacting their confidence in food safety.
Positive Employee Experiences
Some customers praised specific employees for their excellent service, indicating that individual staff members can positively impact the experience.
- RRRebecca Robertson5 days ago5.0It's the old style fast food drive in with updates of technology and the staff is always friendly.
- STSarah TorresNov 27, 20251.0La atención es horrible y denigrante no sirven para nada Yes, I find it degrading how they treat people at that location. Yesterday I went at 11 p.m. to the drive-thru window and they refused to help me. My husband got out of the car and the employees ran to hide. They would not assist us. We waited at the window for about 25 minutes. I am going to file a complaint.
- MGMarc GrahamNov 20, 20251.0The overall appearance of this Sonic is run-down and poorly maintained. It doesn’t give customers confidence in the quality or cleanliness of the food.
- FSForrest SaathoffNov 1, 20251.0On Saturday 12:45 AM. Went to pickup an order right before close that had been placed already and store staff refused to fulfill order. This was before closing but still refused to fulfill order, even though it was already paid.
- EVElijah VarleyOct 22, 20253.0Every time I order a strawberry shake with banana in it and they give me a banana shake with strawberries in it.