Sonic Drive-In

3.8
1626 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mesa, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10060 East Southern Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
10060 East Southern Avenue, Mesa, AZ
85209, United States

Hours

Reviews

3.8
1,626 reviews
5 stars
739
4 stars
343
3 stars
241
2 stars
100
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Feedback indicated inconsistent food quality, with some items served cold or lacking flavor.

Positive Experiences

Despite the issues, some customers praised friendly staff and enjoyed specific menu items like the pickle burger and slushies.

App and Order Problems

Many reviews highlighted problems with the ordering app, including incorrect orders and long wait times for food.
  • JJ
    jim jim
    Dec 21, 2025
    1.0
    Just left this location. The customer service was abysmal. Food was overpriced and not very good. I suggest the whataburger over this dump.
  • JJ
    Jordan
    Dec 15, 2025
    1.0
    There were only three brownie pieces in my large brownie peppermint shake. Also the peppermint is just candy cane pieces 😐
  • SG
    Silver G
    Dec 13, 2025
    1.0
    Came here to celebrate after my sons championship game. Girl who took my order was very impatient about answering a simple question, if the strawberry added was real strawberry or syrup. She replied saying that’s the only strawberry they had not specifying. So I asked again just to make sure and she exhaled deeply over the intercom with frustration. Made me feel really uncomfortable so I left and honestly don’t care to go back to the location again.
  • CL
    Craig Lurie
    Nov 30, 2025
    1.0
    I ordered the 1/4 pound Coney. Probably one of the worst chili dogs I ever had. The bun was soggy. The chili and hot dog had very little flavor- zero spicy taste.
  • AR
    Avery Reece
    Nov 26, 2025
    1.0
    Ordered food, app glitched and removed part of order. Did second order to get other items. App recognized that there were multiple orders. Service then did not bring out second order. After changing stations and checking in food was received cold. After asking for order to be remade only burger was remade and service member refused to remake onion rings.