Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inNot available
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,176 reviews
5 stars
1,001
4 stars
426
3 stars
270
2 stars
142
1 star
337
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Customer Experience
Several customers expressed frustration with the automated ordering system and lack of effective communication from staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
Order Accuracy
A recurring issue was missing items from orders, leading to dissatisfaction among customers.
- AHAlex HerrickNov 13, 20254.0It's a great location.Me and my family have gone quite a few times we absolutely love rallies.The staff are always amazing and extremely professional and nice. I have a habit of confusing.The AI but your staff is extremely accommodating and helpful. I will say the only downside is.It's a little confusing with your two drive through lanes and one of them never seems to work But there's no cones out. And the seems like this place is a bit outdated.The parking lot is definitely in some need of repair.And the building itself just looks outdated.
- MPMax PerryNov 9, 20252.0Wasn’t originally going to write this but since I’m a manager at a restaurant I feel management here should know. I tried to order the pretzel pubster combo. The lady on the intercom barely spoke English, didn’t know what I was talking about. I said it’s the combo that you have a ginormous poster out here of. She said ok pull forward, so I thought she finally figured it out. When I got my food I opened up the burger and it wasn’t right. I waved the guy down inside. He spoke perfect English. Not sure why he wouldn’t be on the intercom. I told him my order was wrong. He told the lady and she came over and said “we don’t have what you want for one more hour”. No idea what that meant but if you don’t have what I want just tell me that. Why would you just pick something for me? I was so dumbfounded I just left with what she gave me.
- DSDerek SmithNov 7, 20251.0Consistently each and every time I visit this location, one of my very favorite fast food joints reputation is tarnished. The customer service is always poor, the food (if they have it) is not correct, and I always leave with a sense and feeling of having completely wasted my time. I really like rallys. I very much dislike this location.
- RFruben fernandezNov 5, 20253.0Why is it that your online ordering forces a staff tip?
- LDLacey DavisNov 3, 20254.0Fries were not hot, chicken bites were fresh. Staff was friendly.
Frequently Asked Questions About Rally's
What are the operating hours of Rally's at 343 West McKellips Road in Mesa, AZ?
Rally's is open every day from 9:00 AM to 2:00 AM.
Does Rally's offer drive-thru and take-out services?
Yes, Rally's provides both drive-thru and take-out services for customer convenience.
Can I order delivery from Rally's online?
Yes, you can order delivery through their official delivery website: https://order.checkersandrallys.com/menu/4085-mesa.
What payment options are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
What are some of the specialties at this Rally's location?
Some specialties include the Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What is the dress code when visiting Rally's?
The attire is casual at this Rally's location.
Where is Rally's located?
Rally's is located at 343 West McKellips Road, Mesa, AZ 85201, USA.
What nearby restaurants are close to Rally's at 343 West McKellips Road?
Nearby dining options include Wing Boss, Fuego Mexican Food, Whataburger, McDonald's, Carl's Jr., and Jack in the Box, offering a variety of choices if you want to explore dining options nearby.
Are there gas stations near Rally's for convenience?
Yes, Shell and Mobil gas stations are nearby, which can be convenient for refueling your vehicle before or after your visit.
What automotive services can I find near Rally's?
Several automotive services close by include 24 Hour Tire Shop, Speedy Lube, Jiffy Lube, Abramson Automotive, and Allard Collision, useful for vehicle maintenance while grabbing a meal.