Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 9333 East Apache Trail in Mesa, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Leon and Jose for their exceptional service.
Food Quality
While some customers enjoyed the pizza and other menu items, there were numerous complaints about food being cold, incorrect orders, and poor quality.
Cleanliness
Several reviews pointed out unsanitary conditions in the store, including dirty surfaces and unkempt staff, which raised concerns about food safety.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and unresponsive management when trying to resolve these issues.
Delivery Issues
Customers frequently experienced delays and problems with delivery, including cold food and unresponsive customer service when attempting to address these issues.
IR
iliana romero
4 days ago
5.0
best pizza hut in town amazing staff and fast workers.
JL
John Ludwig
Nov 15, 2025
5.0
The pizza is always great the employees are even greater they call me by name they know what I want and there's very little hassle if any I enjoy coming here and seeing the employees. They're just fantastic
VM
Vanessa Madera
Nov 7, 2025
3.0
Despite its sketchy location, I was happy with my orders until I made my last order late Halloween. I ordered the big dinner box, and despite waiting 5-10m for the guys in the back to notice me (I didn’t want to be rude and assumed they were busy), I took my food, excited to eat my pizza, only to find monstrosity of a pizza lol. All the sausage was in the middle, the pizza was literally sticking to the cardboard, and it looked like it may have fallen? Idk, and it definitely didn’t look like it was cooked fully.
Anyway, I was so taken back at first and then called immediately, and I guess I was kinda expecting a half ass sorry, but all I got was “Do you want a refund?” 🙄 I said yes, and he said okay, give it a few days. It’s been a week, and nothing. But the lovely guy I spoke with today was very helpful and didn’t make me feel like a total asshole for bothering him. If I can, I’ll post the picture lol.
SL
Steffie L.
Nov 3, 2025
1.0
We ordered online to pick up in store. When we got there, there weren't any employees to be found. After 10 min ish a young man came out of the br. Told him I was there to pu and he told me that I had already picked it up. Nope! The mgr was argumentative, & said that the person came in & described my CUSTOM PIZZA ORDER! Again ..very doubtful. He finally decided he would remake my order & I had to wait. When it was done the other employee, basically threw each pizza in the box. Then he grabbed a cup of sauce to put w/ bread sticks I ordered, dropped it on the dirty floor, picked it up and was about to put it in my box of food 🤢. There was even more to it than that..but that's the highlights of this nightmare. The bad thing is this location is 500 ft from my house and really convenient. Still I doubt I will go back.
They also REFUSED to tell me there names but it wasn't hard to find out. Alexander and Jaqua( not sure about the latter spelling)
CP
Christopher “Chris” Powell
Oct 21, 2025
1.0
Worst place in the city burned our pizza didn’t include the cinnamon rolls manager is rude corporate office don’t give a damn I’m gonna go sit in the parking lot in the evenings and protest til they shut their doors whoever wants to join let’s stop this place from ruining everyone’s meal and taking money from people I have a lawyer gonna be with me as well asking people to check their food before they leave