Papa Johns Pizza

3.2
286 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Mesa, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mesa pizza for any occasion. Call us for pizza delivery in Mesa or stop by 63 N. Greenfield Rd for carryout to order the best pizza in Mesa, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
63 N. Greenfield Rd, Mesa, AZ
85205, United States

Hours

Reviews

3.2
286 reviews
5 stars
111
4 stars
35
3 stars
26
2 stars
25
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of empathy, and unresolved complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and unsatisfactory responses from management.

Food Quality

Several reviews mentioned inconsistent food quality, including undercooked or overcooked pizzas, and complaints about portion sizes.

Sanitation Concerns

Multiple customers expressed concerns about hygiene practices, such as staff not wearing gloves and unsanitary food handling.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving cold or not at all.
  • AC
    Ashley Castillo
    6 days ago
    1.0
    If you’re going to order here make sure you pick up. They use DoorDash. It can get frustrating having to explain directions to someone for 20 minutes on how to get to your home. Before they finally just leave your order at some random apartment complex and call it a day. Instead of getting convenience with your dinner you get frustration and no food! Yay!
  • BH
    Bryana “Bry” Haumann
    Dec 2, 2025
    1.0
    How do you screw up a order that was placed 2 hrs before a set pick up Time then claim you never received the order when I have proof & was charged ?? Then act dumb?? Smh
  • GS
    Gabriel Salazar
    Nov 23, 2025
    1.0
    I placed my Papa John’s order ahead of time so I wouldn’t have to wait when I arrived. When I got there, the pizza was cut incorrectly and the employee showed zero empathy. Instead of an apology, they rolled their eyes and acted frustrated even though the mistake was on their end. Because of this, I ended up waiting an additional 10+ minutes while I was already starving and had planned ahead specifically to avoid a delay. I’m not upset about an honest mistake, mistakes happen, but the attitude and lack of customer service made the experience frustrating. A simple apology and some professionalism would have made a huge difference.
  • JR
    J Red
    Nov 23, 2025
    3.0
    Last visit not ready for 15 minutes. Time before that, forgot sauces. This time, whatever this is. Poor response.
  • SN
    Steven Neathery
    Sep 28, 2025
    5.0
    Amanda and her crew are amazing. Amanda was super helpful and made sure my order was exactly as I wanted it, food was hot when it was delivered and not thrown around thank you all for making family dinner time easy for us and memorable

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mesa, AZ?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 11:00 PM, and Friday and Saturday from 9:30 AM to midnight.

What are the takeout hours for Papa Johns Pizza at 63 N. Greenfield Rd?

Takeout service is available Monday through Thursday and Sunday from 9:30 AM to 10:45 PM, and Friday and Saturday from 9:30 AM to 11:45 PM.