Papa Johns Pizza

3.2
284 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Mesa, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mesa pizza for any occasion. Call us for pizza delivery in Mesa or stop by 63 N. Greenfield Rd for carryout to order the best pizza in Mesa, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
63 N. Greenfield Rd, Mesa, AZ
85205, United States

Hours

Reviews

3.2
284 reviews
5 stars
112
4 stars
36
3 stars
26
2 stars
24
1 star
86

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding their orders.

Customer Service

Feedback indicates a significant decline in customer service quality, with reports of rude staff, long wait times, and unhelpful management.

Food Quality

Numerous reviews highlighted inconsistent food quality, including undercooked or overcooked pizzas, and complaints about portion sizes and toppings.

Sanitation Concerns

Several customers expressed concerns about hygiene practices, noting that staff did not wear gloves and handled food unsafely.

Delivery Issues

Customers frequently experienced late deliveries, cold food, and difficulties reaching the restaurant by phone.
  • JR
    J Red
    1 day ago
    3.0
    Last visit not ready for 15 minutes. Time before that, forgot sauces. This time, whatever this is. Poor response.
  • SN
    Steven Neathery
    Sep 28, 2025
    5.0
    Amanda and her crew are amazing. Amanda was super helpful and made sure my order was exactly as I wanted it, food was hot when it was delivered and not thrown around thank you all for making family dinner time easy for us and memorable
  • NG
    Noah Goettl
    Sep 8, 2025
    1.0
    Ordered a simple pizza online. Got there and was told by manager my order was already given out. Argued about making a new pizza. Offered refund only, refused to make order.
  • CC
    Cindy C
    Aug 25, 2025
    5.0
    I prefer my pizza through door dash. Im not sure what went wrong but the pizza came with no sauce and no cheese. 😒 I spoke with the manager Susan. I was flustered and she was calm, lol. She was so nice and worked out a deal so I could have the pizza I ordered for my family. Thanks Susan!
  • TD
    The Drewster
    Jul 27, 2025
    2.0
    I don't know what happened with this location, but they suck. They get orders wrong about half the time. They either undercook or overcook the pizza. Rarely ever is the pizza cooked decently. Sometimes, I'll get a pizza with a good amount of toppings, and then sometimes the toppings are skimpy or nonexistent. The quality of the pizza has gone down considerably over the past year. They never answer the phone. The people always have an attitude when they actually do answer the phone. The level of incompetence at this location is disheartening and astounding. Your management needs to do better. I'll be ordering from other companies going forward. You've lost a customer.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mesa, AZ?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 11:00 PM, and Friday and Saturday from 9:30 AM to midnight.

What are the takeout hours for Papa Johns Pizza at 63 N. Greenfield Rd?

Takeout service is available Monday through Thursday and Sunday from 9:30 AM to 10:45 PM, and Friday and Saturday from 9:30 AM to 11:45 PM.